Question about HP Compaq Presario V2000 Notebook

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PXE-E61: Media Test Failure, check cable.

Having problems booting my laptop. Everything seemed to work fine and I haven't experienced any problems with it prior to this. I've had my laptop for approximately two years. Now when I turn it on it gives me a message PXE-E61: Media Test Failure, check cable. I checked BIOS and it said No IDE detected. Does this mean that the hard drive has failed or is there some way to access the drive to back up data.

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  • Rickhelp Oct 04, 2008

    Thanks for the help, Kevin. I really appreciate it. Now to the task at hand. I checked the hard drive and it is seated properly. I also went into the BIOS menu and did the hard drive test. It stated that there is no IDE detected. It appears that the laptop isn't reading or detecting the hard drive. I also tried using the recovery disk for windows xp but it gave an error message stating that there is no hard drive detected. Is there anything else I can try? Any help would be appreciated. Thanks again!

  • Rickhelp Oct 04, 2008

    Ok... i turned it on and tried to listen for the hard drive.  I put my ear to the laptop and could hear a whining sound in the area of the hard drive.  I'm not 100% sure whether it's spinning but it seems to be.  I guess we can try both ways either booting with a burned disc or the less expensive ways such as granite digital or any tricks you may know and i've got no problems opening the laptop.  Thanks again!

  • phillip_tone Jan 25, 2009

    i have the same problem. i dont know wats wrong with my laptop. i tired going to the bios and when i tryed to perform the self system check it said that the diagnostics not supportedand the test status was blank

  • Anonymous Apr 13, 2009

    Same message. Installed new hard drive. Same message again. Made sure bios was set to boot from hard drive. ?????



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Well, there are a few possibilities. First, make sure the hard drive is fully seated correctly. If it is, then try turning on the computer and going into the BIOS menu. this can usually be accessed by pressing a key that appears onscreen on boot up. in this menu, be careful not to change anything unless you know what you're doing. look for an option called hard drive test or something similar, and see if it comes out ok. If it executes, but has errors, i might have some software that may work. If it fails to find the hard drive, things get more complicated. I'd like to know how much work is needed for the laptop, so if you can get back to me if these tests work, or if the hard drive wasn't seated correctly, that would be great.

Also, I have ways to access the drive if there is a complete failure and even fails to spin up, or if it is corrupted, i have a cd you can burn to recover the data. I'd just like to know if we have to resort to those though before i explain it all, since it can be a lengthly process.

Posted on Oct 03, 2008

  • Kevin Croissant Oct 04, 2008

    No problem.
    Now, the No IDE message means the hard drive can't be detected. When you turn the computer on, do you hear the hard drive try to spin up? Put your ear to the laptop too to make sure its not a fan. If it spins up, we'll have to burn a disc and boot the computer up from it. If it doesn't spin up,, well, we have a few choices:
    Spend some money(possibly over 200$) to send it to a hd company like ESS.
    Spend much less money(about 30-50$) and buy a Granite Digtal emergency drive copy tool. I use bought one, and i use it almost every day! it provides an IDE and SATA to USB interface to access the drive directly!
    Spend no money, and you can try a few tricks i have used to try to recover the drive long enough to buy a new drive and transfer the old data to the new drive.
    If it doesn't spin up, you will almost surely have to buy a new drive, but i will be able to help you along the way transfer any settings and files over. I spilled diet coke on my laptop and was able to get everything working again!

    Also, If you are interested in the Granite Digital tool, goto granitedigital .com
    Oh, if you are not comfortable with opening the laptop or drive if we need, or not sure what to do, you can always email me or goto a computer repair shop like GeekSquad, though i haven't had the best experinces with them...

  • Kevin Croissant Oct 04, 2008

    Ok, If you could use the chat function on my site, kevincroissant . com, i can show you how to use the software. its rather complicated software, so it would be easier to be able to actually 'chat' live then post back and forth. If you don't want to, its fine, we can use this.



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