Question about Compaq Presario 5000 PC Desktop

1 Answer

"cloclwork" restart I have only had my computer for about 6 months. In the last few weeks, after I am on for 2 hours (clockwork) it basically restarts itself. I'm not showing any viruses, but, every once in a while, I get a pop up telling me to back up my files and chose a "window" set up. I've had a number of computers over the years, and never had this happen before. It's very frustrating when you are right in the middle of something and it just shuts off and restarts. I really hope someone can tell me what is going on without having to spend an arm and a leg on the "assistance lines". Thank you, Ronda Stump

Posted by on

  • 1 more comment 
  • Ronda Stump
    Ronda Stump Oct 03, 2008

    I've checked to see if it was over heating and even did a thourough cleaning of the fans. It's not showing any errors at all. It basically just shuts itself off and restarts every 2 hours. I thought it was strange that is to the minute exactly. I have done scans over and over again and found no viruses or anything that needs attention. I didn't know if there is a "timer" of sorts that could be reset? LOL I told my husband that I thought maybe it had something to do with the house? It didn't start until we moved here just a few weeks ago. And was even doing it before the internet was set up.

  • Ronda Stump
    Ronda Stump Oct 03, 2008

    Ok, I will try that!! Thank you and I will definately let you know if it works!!

  • Ronda Stump
    Ronda Stump Oct 04, 2008

    Ok, well I changed the power supply and also outlets. I also plugged my husbands into the outlet/surge protector I was previously using. And exactly 2 hours after I turned my computer on (to the second) my computer restarted itself. My husband's stayed up continuously. LOL at least I know it isn't the power supply! I am at a loss. I keep thinking it must be internally, but, I can't figure out where or how it would have changed!!?? I called another tech support line, and of course, "for $119.99 we can give you support for 1 year" I don't know what to do!


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 63 Answers

Check to see if its over heating. That could cause it. Is there any other errors it displays? And when does it display that error before it restarts or after?

Posted on Oct 03, 2008

  • Exidous
    Exidous Oct 03, 2008

    Wow really strange, It could be the power supply. The power supply could be going bad and not getting enough juice to the processor which in turn will make the pc restart. If you have another pc try to swap power supply's and see if its still doing it. If thats not it try to check the surge protector. Also try to move it to the other side of the house ( I know this seems strage but some times it is in the plugins) I have seen a few cases like this and its usually something that you would not expect it to be. I don't think that this is a major problem, yet it is very annoying. Try that and get back to me and we will try some other things if thats not it.


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does my Dell Inspiron 530 freezes up after being on for a few hours?

Check your battery status. It is possibly overheating whitin time and causing malfunction.

Oct 25, 2012 | Dell Inspiron 530 Desktop Computer

2 Answers

Computer install update and now wont restart


Thank you for your query

Please try the following

1) Start Laptop
2) Continuously press the F8 key until a startup menu is repsented
3) Choose safe mode from the menu
4) Once safe mode has loaded up click on Start>Programs>Accesories>System Tools>System Restore
5) From system restore choose 'restore my computer to an earlier time'
6) From the calender presented please select a dat in bold lettering back a few weeks before this fault was seen
7) Choose the date and click next..............follow the instructions through

Feb 19, 2010 | PC Desktops

1 Answer

Dell E521 blinks on and stays powered up but does not start start up sequence can't F12 or anything as it does not get that far

Just had similar problem with optiplex 755. Solved problem by resetting bios. Remove power cord. remove bios reset jumper. (check owners manual or dell website for the location) Dell says to remove for 5 seconds and replace to reset bios. I find this to be incorrect. I had to unplug cord remove jumper, plug cord in, restart, shut down, unplug cord replace jumper, reinsert power cord and restart. Had to change a few configs in bios based on computer configuration after restart. Hope it works for you. Seen same problem on optiplex 750 and 755 in last week.

Jan 21, 2010 | Dell Dimension E521 PC Desktop

2 Answers

My parents have a new HP computer with Vista. The computer is about 6 months old. Well earlier today my moms USB camera wasn't being picked up like it usually is. So she restarts the computer going to...

The hard drive has failed.
Return to HP for free warranty repair.
You should not attempt to repair, or you would void the remaining warranty.

Oct 11, 2009 | PC Desktops

1 Answer

My compaq sr1303wm won't load an operating system, it keeps just starting its'self over.

Restarting the Operating System? Or restarting the Computer?
If it is the Operating System, try safe mode, do a few Virus scans.
If it is BIOS, you board may of fried, but if your PC is out of warrenty you can unscrew the tower and take the watch battrie out, wait a couple of hours maybe a day for thr BIOS to reset and try again. If not replace the RAM, they're many thing that could mean but they're the basic's.

Jul 13, 2009 | Compaq PC Desktops

1 Answer

Vaio cr series laptop - the desktop is all black

restart the computer and continue press F8, you will get few choice in the DOS screen. select last known good configuration and press enter.
that should bring you back to where it works.
if that didn't bring back the screen, try startup in safe mode, restart the computer after the safe mode completed.

Apr 22, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer

Computer started restarting at random

its software related issue if you fdisk format and reinstall it should fix the problem just to double check if yu have another HDD with a OS already on it and plug it into your system it won't keep restarting

Mar 26, 2009 | ASUS PC Desktops

1 Answer

Display off

Boot into safemode. push F8 on startup until safemode option appears. If computer displays windows there, then it's most likley your resolution or your monitor frequenzy set to high/low.
change the resolution in safe mode, and the the frequenzy to 65 then restart your computer in normal mode.

Dec 21, 2008 | PC Desktops

Not finding what you are looking for?
Compaq Presario 5000 PC Desktop Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq PC Desktops Experts


Level 3 Expert

5660 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Compaq PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides