Question about Digidesign Mbox External Sound System

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Mbox problem (no input,output)

Hi. I'm running osx with protools LE 7.0 and an mbox 1.

I've never had a problem with the mbox until today. I plug it in, it lights up, protools recognizes it and I can see that the audio is playing. But there is no sound coming out of the mbox, not even through the headphones.

Getting back out of protools and opening itunes, the digi logo hops up and down as it always does to show me it's connected to the mbox. But still no sound. When I go to the input/output page under 'sound' on the control panel, it tells me that the mbox is connected but 'selected device has no input/output controls. I checked the I/O menu in protools and and looks normal. Any advice would be greatly appreciated.

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  • 4 more comments 
  • Anonymous Oct 14, 2008

    no output from mbox. Everything is registering as being hooked up correctly. The speakers even hickup when unplug the usb connection to the mbox. But no sound.

  • TexasJosh Nov 11, 2008

    same ****, never used this particular mbox before though so it might just be the box.

  • ryanjterry Feb 06, 2009

    my mbox wont even be recognized as hardware by mac osx 10.5.6.
    it says the hardware isnt connected or in use by another application error code -9014. my old mac is dying and i want to use my new system with protools.


  • Anonymous Mar 06, 2009

    same problem

  • Anonymous Mar 11, 2009

    same issue. pro tools & gb work fine. itunes will not play through the speakers. dont get it

  • Brownsyn Mar 27, 2009

    samezees, audio is coming up on the meters in Logic and Protools but nothing is coming out of the box. tried restarting the computer, unplugging everything and plugging it back in, and nothing comes through on the headphones either. bull I say!

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I'm running os 10.5.6 w/ protools 8.0 and the original mbox. i had the same problem. protools opened and seemed to work except there was no sound from either analog outputs or headphones. this worked for me:
1. shut down computer
2. unplugged all usb cables except keyboard/mouse
3. restarted computer
4. re-plugged usb cable from computer to mbox
5. opened protools session
6. hit play and now i'm hearing sound and everything seems normal.

i hope this helps everyone else

Posted on Apr 18, 2009

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