Question about HP Photosmart C6280 Printer

2 Answers

Computer won't recognize a replaced ink cartridge

My HP C6280 had an empty cartridge. I replaced it and the printer is recognizing it, but when I go to print the computer says that I need to replace the ink cartridge. I have Windows Vista. I have also gone on the computer and checked the ink cartridge levels and it says it's full, but it won't recognize it when I actually need to print. It just keeps saying I can only print in black.

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  • smorgeous Oct 17, 2008

    I have the same problem. I have Vista and HP C6280. I had to change the magenta cartridge last week with no problems. This week I had to change both black and yellow (printer said new colours were instaleed successfully) and now my computer keeps saying I still have to change those two colours and wont print. In any colour! Please help.

  • Anonymous Nov 02, 2008

    same prob with c7180

  • tap6280 Nov 09, 2008

    I have Vista and the C6280 getting the same error message about I must replace magenta, which I have or it won't print in colour. When I tell it to print in black it then prints in colour.

  • foodforthoug Nov 26, 2008

    Why is it always Magenta? I keep getting the same error message about the magenta color

  • mucha239 Dec 03, 2008

    I replacement cartridges as a new, but printer (c6280) not recognize them at all

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  • Contributor
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This is what worked for me today..

Reset the All-in-One to the factory default settings by using these instructions:
1) Press Red Eye Removal & Print Photos button simultaneously
2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.
3) Press Right Arrow button until "Reset Menu" is displayed. Press OK.
4) Press Right arrow untill "Semi full Reset" is displayed.
5) Press OK.
Now, check the functionality of the All-in-One. If the issue persists, please perform the next troubleshooting steps

Courtesy of Joe at HP via an email

Posted on Nov 10, 2008

  • jml47 Jul 26, 2011

    This worked for me too. Thanks tap6280. I really appreciate it. Thought I was going to have to get a new printer. Again, thanks.

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Follow the steps in this HP document:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01135910&cc=us&lc=en&dlc=en&product=3194498

copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 10, 2008

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2 Suggested Answers

pineworks
  • 4041 Answers

SOURCE: won`t recognize new ink cartridges

Hi there
There are only a few steps you need to do to reset a Brother printer ink cartridge and once you do it, you will be up and printing in no time. There are actually two things that a Brother printer uses to detect ink and you can manipulate one or the other.
Instructions
Things You'll Need: · Black electrical tape, masking tape or duct tape
1. Step 1
Identify the printer If your printer uses memory, you can tell which printer you have by looking at where the cartridge goes in, if you see two "eyes" and a part of the cartridge goes in between them, follow Step 3. Otherwise, continue with Step 2.
2. Step 2
Clear the memory by taking the cartridge out and unplugging the unit for 30 seconds. Then, plug it back in and put back in the cartridge. You may need to do this five times, as the memory holds the last five cartridges.
3. Step 3
If the Brother printer has "eyes" where the cartridge goes, you will need to block in between them with a piece of tape so that it thinks the cartridge is always full. Simply put a piece of tape on the piece of the cartridge that goes in between the eyes to block the path of the infrared beam

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 03, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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i think it helps

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This is how HP makes their money.

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Hi, since you've already replace the yellow ink cartridge for several times and its not recognize. Your printer might have a defective printhead. You may take your printer to the nearest HP service center in your area so that they can look on your printer further.

---->> Tirzo

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