There is a stong musty smell that even with running a cycle of clorox it continues to fill the room and into the hallway. We are a family of 4 adults and rarely does 2 days pass without using the washer. We did have a problem of the front gaskit molding and the service technician replaced that. We purchased the washer and dryer from Sears in January 2005. Please help Vickie LBOB92@aol.com
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello, Thank You for using FixYa. I will be helping you today.Try 2 cups of white vinegar on a heavy duty cycle with hot water.Pour it in the detergent dispenser after it starts to fill. Also the affresh tablets work good i would use 3 tablets at one time if your unit is as bad as you say.
Thank You and please rate my answer if it was helpful..
When a moldy or musty smell develops in a washing machine, many times
the smell is coming from the open areas of the agitator. Water along
with soap and/or liquid softener sometimes splashes into an open
agitator, and when the lid is closed it does not dry out. Instead, mold
begins to form, and a musty smell wafts from inside the machine, even
after the lid has been opened for an extended period of time. Until the
mold is removed the washing machine will continue to smell bad, even if
it is used and allowed to air dry with the lid open.The tub can also be the source of the smell. Lint can gather and collect
in the holes, and when it does not dry fast enough it ends up smelling
musty and moldy. Even the top of the rim can become moldy and musty, but
proper cleaning can get rid of the odor.
So that said.To clean the machine,fill to just above the top row of holes in the tub.Add 2 cups of bleach.Let sit for 1-2 hours.Then let the machine run it`s wash cycle.Lastly use bleach water and a rag to wipe the machine down inside and out.If the agitator has a cup on top remove and clean with bleach.Leave the top open so the machine can dry.
Now it should smell better,if so use as normal,and leave the lid open when not in use.
Run a tub filled with a couple of quarts of white vinegar thru the cycles. It generally reduces smell of mildew and bacterial odor. Clorox works too. Run rags or other "throw-away" laundry during these cleaning methods.
the water in the unit is normal, to kill the smell when you are done doing wash for the day dampen a rag with bleach and whip down the door gasket. You can buy a cleaner called "afresh" it works as well. If your unit is a neptune check with maytag it might have a recall on the door gasket for growing mould
I owned a maytag neptune washer and had to run dishwashing liquid thru it occasionally to get the smell to go away. Finally we learned about a new gasket retrofit that they were doing which was covered by the maytag company we called and they installed it for free and the smell stopped. I had that washer for about 10 years and probably spent as much fixing it over the years as it cost. I now have a whirlpool duet front loader and love it. no smell and not problems. Try the electric dish washer soap.