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Not receiving fax on my Lexmark X6570 coming from a computer

Not receiving fax on my Lexmark X6570 All In One from my sisters computer generated fax (hers is a HP computer) I receive faxes from everyone else but I believe they are generated from fax machines. What can I tell her to do to fix the problem so I can receive. It rings in and I get the fax tone but not the connecting squeal (handshake) so never am able to recieve the fax. I can send her a fax and she receives it but I cannot receive her faxes. .... Sandi / jsmfarm@centurytel.net

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  • krda Nov 24, 2008

    Similar problem, I receive some faxes but not all. It attempts to connect and them fails. Continuously from some senders.

  • anita932 Dec 04, 2008

    Often not receiving faxes that are computer generated.

  • epsimoss Dec 27, 2008

    I CANNOT EVEN SEND A FAX! IT CONNECTS AND AFTER NEGOTIATING WITH THE OTHER FAX, IT THEN FAILS!! WHAT CAN I DO. I USE IT IN GREECE BUT I BOUGHT THIS FROM GERMANY. DOES IT MATTER?

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On a lexmark if someone send you a fax ,first the machine has to be in fax mode ,then when the phone start ringing you have to press the start button or #9 button

Posted on Jul 27, 2009

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1 Answer

Have a new computer and cannot install the printer Lexmark X6570, the fax and scanner have installed but not the printer


To download and install the Lexmark X6570 printer driver, please visit the Lexmark website at http://bit.ly/hVA0vj. Select your operating system, download and execute the file. Follow the instructions on your computer screen.

Aug 10, 2011 | Lexmark X6570 InkJet Printer

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What is the procedure to send a fax


To send a fax using the printer operator panel, load the original document on the scanner bed or in the document feeder > press the Fax mode > enter the fax number > press Start Color/Black. For more information on how to use the Fax function on your Lexmark X6500 Series printer, refer to the Lexmark X6500 Series User's Guide.

May 27, 2011 | Lexmark X6570 InkJet Printer

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I have a Lexmark X6570 wireless and I want to send and receive faxes. How do you send a fax when you can't find the send button


Use the Check symbol instead. Here's the Lexmark 6500 Series User's Guide to give you a more detailed instructions on how to use the Fax feature for your X6570 printer.

Apr 19, 2011 | Lexmark X6570 InkJet Printer

1 Answer

Why can i not send a fax from my x6570 Lexmark printer


Are you able to receive faxes? This problem could be caused by several factors - e.g quality of signal, fax settings, etc. This article in the Lexmark website will help you determine and resolve your fax problem: Main Contributing Factors to a Fax Send Failure on an Inkjet All-In-One (AIO).

Apr 04, 2011 | Lexmark X6570 InkJet Printer

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I have a lexmark x6570. I have att uverse phone/internet/tv. I have always been able to send/receive faxes. Now i can receive a fax, but cannot send one. When I do, the transmission report says...


Try dialing *82 and then the full fax # you are calling. AT&T sometimes has issues with caller ID functions, and I found that this caused me to be able to receive a fax, but not send one. Post back and advise whether this resolves your problem.
Best,
JudyP

Mar 26, 2011 | Lexmark X6570 InkJet Printer

2 Answers

Can send but not receive faxes


Is that a USB connected Lexmark unit?

Apr 24, 2017 | Lexmark X6570 InkJet Printer

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X6570 fax


Open the document feeder and clean the scanner glass.

Jan 16, 2009 | Lexmark Multifunction Wireless Printer/...

1 Answer

Fax driver issue


Same problem. I was using the cjb6500en.exe file which does not contain the OCR and FAX drivers. Use the installation CD and select Custom->Update Driver and Install Optional Software to add the FAX driver.

Nov 16, 2008 | Lexmark X6570 InkJet Printer

1 Answer

Printer instalation


Good day.
Usually that happened once the printer was not set to default setting after it was installed.
To set to default, click start, choose printers and faxes, select the lexmak pinter, click file select default printer.

To test your printer if it print.
1. right click the printer icon
2. select properties
3. click print test page

Thanks.

Nov 01, 2008 | Lexmark X6570 InkJet Printer

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