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Not receiving fax on my Lexmark X6570 coming from a computer

Not receiving fax on my Lexmark X6570 All In One from my sisters computer generated fax (hers is a HP computer) I receive faxes from everyone else but I believe they are generated from fax machines. What can I tell her to do to fix the problem so I can receive. It rings in and I get the fax tone but not the connecting squeal (handshake) so never am able to recieve the fax. I can send her a fax and she receives it but I cannot receive her faxes. .... Sandi / jsmfarm@centurytel.net

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  • krda Nov 24, 2008

    Similar problem, I receive some faxes but not all. It attempts to connect and them fails. Continuously from some senders.

  • anita932 Dec 04, 2008

    Often not receiving faxes that are computer generated.

  • epsimoss Dec 27, 2008

    I CANNOT EVEN SEND A FAX! IT CONNECTS AND AFTER NEGOTIATING WITH THE OTHER FAX, IT THEN FAILS!! WHAT CAN I DO. I USE IT IN GREECE BUT I BOUGHT THIS FROM GERMANY. DOES IT MATTER?

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On a lexmark if someone send you a fax ,first the machine has to be in fax mode ,then when the phone start ringing you have to press the start button or #9 button

Posted on Jul 27, 2009

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Best,
JudyP

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Have a nice day and do not forget to rate please...!

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Printer instalation


Good day.
Usually that happened once the printer was not set to default setting after it was installed.
To set to default, click start, choose printers and faxes, select the lexmak pinter, click file select default printer.

To test your printer if it print.
1. right click the printer icon
2. select properties
3. click print test page

Thanks.

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