Question about Dell 5100cn Laser Printer

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Feed problems dell 5100cn

I am having misfeed problems with a dell 5100cn. I have cleaned all the rollers and changed the rollers in the tray .
Still when the feed starts i have a growling , like the pressure is too tight.
In their infinate wisdom the manufacture's decided to make it a rubics cube to get the panels off this printer so i cant get a good look at whats happening. I have looked for a manual but havent been able to find one. could someone tell me how to get these panels off without damaging them!
it was so easy when the japaneese did it all!! at least then it was only 100 screws to remove!

thanks guy i appreciate the help

Pitney

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Did you replace the two paper feed rollers? The paper feed rollers are located on the inside front of the paper tray cavity. you can see them by removing the paper tray, then peering inside the cavity.

As far as the actual question on how to remove the side covers on this unit, you must first remove the top cover frame.

Top Cover Frame removal

  • remove all toner cartridges
  • press the front latch, and then rotate open the inner duplex assembly.
  • rotate open the imaging drum cover.
  • remove the two screws securing the top cover frame to the chassis. ( be very careful not to drop any screws, as they will fall deep inside the frame. I suggest using a magnetic tip screwdriver.
  • press in the 2 tabs securing the back of the top cover frame. ( use a small flathead screwdriver to insert through the two slots located behind where the black toner normally sits.
  • rotate the imaging drum cover open slightly, and then pull the top cover frame up and back to remove it from the chassis.
Right side cover removal
  • remove the screw securing the right side cover to the chassis. ( this is located at the right rear, inside the side cover near the black toner. again use care not to drop the screw.)
  • press the tab securing the front of the right side cover, and then rotate the cover away from the chassis.
  • remove the cover.
Left side cover removal
  • remove the screw securing the left side cover to the chassis. ( this is located at the left rear, inside the side cover near the black toner. again use care not to drop the screw.)
  • press the tab securing the front of the cover to the chassis
  • lift the cover upward slightly, and then away from the chassis to remove it.
Good luck.

PS. please take a moment to rate the solution.

Thanks

Posted on Oct 03, 2008

  • Cory Friedman
    Cory Friedman Oct 10, 2008

    I hope the information was useful.



    Please take a moment to RATE the solution. If you found it satisfactory, please consider a "fixya" rating.



    Thanks

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I am attaching a photo for reference of the outer duplexer assembly of the 5100 printer.

00dec72.jpg
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Hi mcres,

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the following is the answer I posted there



I am attaching a photo for reference of the outer duplexer assembly of the 5100 printer.

9b26aca.jpg
This the area just to the right of the yellow arrow is what moves the paper from the exit of the fuser to the top output bin. ( it also brings the paper back in when duplexing ).

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Also check the printer while printing and try to observe that it is not actually the front edge of the paper coming out getting hung up on something ( even a small bur on the plastic ) that may be preventing it from exiting all the way.

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