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Changed Ports and keyboard still won't function. It started out with the middle row of keys not working, now the entire keyboard will not function. I've had the board for about 6 months. Bought it from Staples

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  • Dianne Arthur
    Dianne Arthur Oct 04, 2008

    Thank you for your response

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Then most likely the keyboard is still under warranty, and you will want to go through the manufacturer to have it repaired/replaced. I assume you tried a different keyboard and that one works fine on the computer? Was any moisture introduced to the keyboard. This is usually the case of this happening. If you need any other assistance let me know. Please take a moment to accept and rate my solution accordingly.
Thanks,
Lee

Posted on Oct 03, 2008

  • Lee A.
    Lee A. Oct 04, 2008

    Your very welcome have a great day and good luck.
    Thanks,
    Lee


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HI,

The problem is with the cable of your keyboard.
You will have to get this keyboard replaced.
I hope this is under warranty

Posted on Oct 03, 2008

  • Priya darshan Oct 03, 2008

    I suggest you to once try connecting this keyboard to a different PC and then let me know if its works or not.

  • Priya darshan Oct 03, 2008

    If the keyboard still doesn't work then there are no home remedies to fix this issue as the fault is with the cable of your keyboard which cannot be repaired.You will have to buy or replace your keyboard with a new one.

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