Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune Front Door Load, Problem

Hi! My name is An Sanz. I have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and I could not open the door, I found the under soap deposit cord but the sitaution is not opening the door or no, it is getting he machine to work. Whichever cycle I press, the dor makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle I try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... I have tried keeping it disconnected from the electricity for long periods, pluggint it back and all you can think off.... but nothing!!! Please, I need help!!! THANK YOU SO MUCH!!!!!!!!!!!!!!

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  • yery1975 Oct 04, 2008

    The situation is that I a at another country, I bought it at Miami, FL USA, but exported it where I live and there is no Maytag representatives or repair persons or anyone to know a thing about this sofisticated product. Any "do it yourself solution"? Please... Thanks a lot and THANK YOU SO MUCH FOR GETTING BACK TO ME!

    Ana

  • yery1975 Oct 05, 2008

    Thank you so much! I am at Panama City, Republic of Panama. THANKS AGAIN!!!

    Ana

  • hopefultoo Oct 11, 2008

    I have the same problem. At first I couldn't get the door open. Followed the instructions (from here) to find the yellow wirey cord in soap dispenser to get the door open). The machine makes a clicking noise several times, most times the door can not be openened and the lock door light is off, the machine will sound like it's going to work then clicks a few times and flashes dr or fl. Is there a door sensor or part that can be replaced. HELP PLEASE

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Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Posted on Oct 04, 2008

  • Neil Golan
    Neil Golan Oct 05, 2008

    Ana,
    Tell me what country and city you are in, and I'll ,try and find someone to fix it where you live!!
    Where there is a will, there is a way!!!
    Huuum


  • Neil Golan
    Neil Golan Oct 05, 2008

    I am looking for you and I am waiting for Maytag to return my contact.

    Did you know that "Whirlpool corporation" now owns and operates Maytag,Amana, Jenn air, and magic Chef appliances, for a few years already.?

    If you have a "Whirlpool " repair person in Panama City , More than likly they can service it!

    Huuum

    Let me know!

    Please remember to leave a rating!


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