I just purchased new cartridges and my printing is a faint blue green.
I tried to remove the cartridges to return them to the store but they will not budge. Could the problem be something else?
If your prints are coming out with blue green tint, more than likely, the magenta (pink) is missing from your calibration page. Print out a calibration sheet, you should have black, yellow, blue, and magenta. If one of these colors is missing, your printhead is clogged. You need a new one. Call Kodak Tech Support.
Are the cartridges genuine? If not, you could have this problem. Always use genuine inks. ALso check the printer properties and ensure that you have not set the setting to Economy Print.
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