Question about Canon imageCLASS D661 Digital Printer

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I have a paper jam in the fuser/paper exit area that accordianed up. I was able to remove half of it, but the remaining is neither accessible from inside the copier or from the receiving tray. I can see parts of the paper from the receiving tray but can not get to it . It still prints paper, but there is an indentation and a smear. I am concerned that I am ruining a fuser roller. Is there anything I can do, or is this a service man's problem

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If you can't get to it, and do not want to further disassemble the unit, it would be best to turn it over to a qualified service person

Posted on Oct 03, 2008

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I have a Lexmark E240n printer. It keeps jamming at the same spot each time I try to print. Checked and tested the entry and exit switches. Checked good. All gears are turning smoothly. The paper jams...


does the exit switch stick up in the back of the fuser into the paper path? I've had to replace lots of the exit sensor flags because the top half was broken off while clearing a paper jam.

Apr 07, 2011 | Lexmark E240 Laser Printer

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I have a xerox workcentre XL2130. It had a bad paper jam. I cleared it - now it has an error code E4. I've turned it off and on - hit the clear button - nothing is clearing it? Help! Thanks, Stacia


YOU STILL HAVE A PROBLEM IN THE PAPER PATH...

DOWNLOAD THE USER MANUAL

Clearing the Paper Path
- E-1, E-2, E-3, E-4, E-5
When a paper misfeed occurs the red misfeed indicator flashes
on the WorkCentre diagram, and an E status code will flash in
the Display Window. Paper misfeeds may occur in the areas
shown below. Follow the steps below to locate and clear the
misfeed.
Note: Ensure that the alternate paper tray is lowered
(XL2140df only).
Caution: Do not touch the shiny drum cartridge surface.
Scratches or smudges will result in poor copy quality.
Do not remove paper through the bypass. Unfused toner may
adhere in the area, resulting in smudged copies.
E-1
Steps 1-2 for XL2140df only
1. Lower the right Side Tray 2 Access Door.
2. Remove the misfed paper.
3. Close the Access Door.
If paper cannot be removed, open drawer (2) clear misfed paper.
4. Close the Side Cover.
E-2
1. Press the Release Latch to open the Side Cover.
Exit Area
Paper Feed Area
Fuser Area
Side Cover
35
- E-1, E-2, E-3, E-4, E-5 (continued)
Caution: Do not touch the shiny Drum Cartridge surface.
Scratches or smudges will result in poor copy quality.
2. Carefully remove the misfed paper in the direction shown.
If paper cannot be reached, open the paper trays and remove
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E-3
Fuser Area
Warning: The fuser area is hot. Take care when removing
paper from the fuser area.
Note: Ensure that the Alternate Paper Tray is lowered
(XL2140df only).
1. Press the Release Lever to open the Side Cover.
2. Pull down on the fuser lever.
• This will release pressure on the paper.
Caution: Do not pull paper up through the fusing unit. Unfused toner
may adhere in the area, resulting in smudged copies.
3. Remove the sheet of paper in the direction shown.
4. Close the Side Cover.
E-4 and E-5 (2-sided Reverse Copy XL2140df only)
Exit Area
1. Pull down on the fuser lever.
• This will release pressure on the paper.
2. Gently pull the paper out through the exit area.
36
- E-1, E-2, E-3, E-4, E-5 (continued)
3. If not accessible, turn the knob in the direction of the arrow
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1 Answer

How do you remove a paper jam at the site where the paper exits the printer (causing an accordian-style fold)


Turn off and unplug the machine you can open the front door open the exit side where the paper exits out gently remove paper the issue is caused by the upper fuser claws on the fuser unit they are worn you will need to replace them or replace the fuser unit assembly as other internal parts in the fuser may also be worn like the rollers
This should be done by a trained certified engineer

WHEN YOU TURN OF MACHINE MAKE SURE TO OPEN DOORS AND WAIT A FEW HOURS SO THE FUSER AREA CAN COOL DOWN CAUTION THE FUSER AREA IS VERY HOT

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2 Answers

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1 Answer

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Remove the fuser /exit unit and clean the rollers and the fingers.

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2 Answers

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Hello sir; Go make a copy let paper jam again, do not remove the paper, check the jamming paper area see there have any paper chip stuck in the paper path, clear it, otherwise cleanup roller with alcohal.

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1 Answer

Canon D880 Printer/Fax


1. Take off 3 plastic covers one above exit area-slide top to left to access screw
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3. using a offset phillips #2 screwdriver remove 3 screws that hold the fuser to the frame. carefully lift fuser up and out toward the exit area.
4. pop off black cover remove 2 screws from top of fuser, disengage cover lid locks with a small screwdriver, lift upper fuser heater-be careful NOT to damage
plastic heater membrane. remove paper jam and reassemble.

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7 Answers

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We had this same problem. You need the back cardboard section of a legal pad. Take out the cartridge and slide the back of the cardboard slowly into the rollers, pushing it out the end where the paper comes out. This helps push the paper jam out. You may have to do this several times slowly to get the jammed paper out. But it worked for us!

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