Question about Gateway GTW-P42M303 42 in. Plasma Television

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Gateway tv is down, blank screen, no sound , no buttons work

So you posted that you can fix this...help me..how?

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No sound no image

Posted on Oct 09, 2008

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Posted on Jan 02, 2017

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What do you think is wrong with my television, it has sound but no picture. How can I fix the problem?


Hi there
I would go to menu on the remote , from there to picture go down the list, if you do not find anything there to help you. Go to Support and to the E manual .
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My 42 inch philips (42PFP5532D) has blank screen but blue light to show its on but nothing on screen :(


just let me know if their is a sound when you turn on the tv then the only problem is black screen. if you can get sound tried to press the channel up/down button let see if you can get a channel. if you hear that receive channel that was mean the problem is either the screen back light get busted or the power inverter is defective. hope this can help good luck.

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Blank Screen but sound works on samsung HPS-S5053


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We just purcased Toshiba 26AV502U, now the screen is blank


Heard back from Toshiba. They said to unplug the TV, wait at least 3 minutes, and then plug it back in. This should allow it to reset itself. Sounded too simple, but after doing just that the tv has worked fine for the last three days! Toshiba noted that if this didn't resolve the problem we should contact them to have a Toshiba Authorized service person come check out the tv. It worked for us, hopefully it'll work for you too. Good Luck

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JVC LCD TV LT-42X688-powers on, blank screen. no picture,no sound


Hi , I have the same problem with my LT-42X688,so i called the service of my extended warranty provider . the TV technician just left and told me the motherboard is the problem. he said its the third one this week he has seen with the same symptoms. he ordered the motherboard and i've got to wait 5 to 7 work days before the part will be in . I will keep you posted when the guy will return.

Jan 02, 2009 | JVC LT-42X688 42 in. LCD HDTV

1 Answer

Blank Screen/Powers up, Power LED can be switched from ON (Green) to STANDBY (Red)


Gateway was sued Class action over LCD's and Plasmas they sold over a 2 year period. They resell 3rd party TV's that were very faulty, an immature design.

Here's what I learned about mine, which makes it limp through as a Computer monitor (both DVI and VCA) and halfway functional TV.
You have to connect a DVI source, on the Main Menu for the DVI input there is an option called "Factory Mode". scroll down to it with the CH buttons and select it with the vol button. The scroll to "initialize eprom", select and confirm it. After the "Waitting" words disappear, make sure you have a TV source connected, Then turn the TV off and on, using the hard switch in the back. The TV input should be defaulted to channel 10 or 11 now But you select a TV channel that has no TV signal on it (like channel 1 for example) , the whole TV input side will refuse to let you select it again, and you'll have a blank screen and have to start over.

That takes care of the blank screen thing Now the other problem is parental control is defaulting to "ON" or something, and you can't program channels. With the TV input Main Menu engaged, select "Setup Menu." If you have this problem, then you'll only see 2 options, all the TV input and channel programming options will be missing. You have to select Parental Control, and when it prompts you for a password hit the volume > button 4 times (or just wait for a minute.) This should bring back your TV System and auto prgram/manual search options.

Unfortunately, my TV doesn;t remember these setting very well if I select cable, it does better if I select "AIr". But at least it funtions - kind of. If you switch to your computer input, you probably will have to switch the monitor off and on from the back panel again. Mine always starts up with the menu onscreen. All this might bve less trouble if you have a the remote, I don;t know where mine went after the last move.

Good luck, and hope this helps.

Billy K.

Mar 23, 2008 | Gateway LCD26TV 26 in. Television

7 Answers

Gateway plasma tv


I was able to resolder the pin shown in the picture and it fixed my problem as well.  I also used a razor and cut off the last socket for that pin on the connector and put a dedicated connector on so that it will take the heat a little better.  Also when I re-soldered that pin on the bottom side of the board I scraped away some of the protective coating around the solder puddle so that I could make a bigger solder puddle to add a little more strength and heat resistance.

Dec 26, 2007 | Gateway GTW-P42M303 42 in. Plasma...

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