Question about Brother MFC 9700 All-In-One Laser Printer

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Not receiving faxes or able to copy

We may have inadvertently changed the setting, I'm not sure. Its asking us to Check cassette # 2, reinstall cassette # 2 properly???

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It is referring to the paper holder (cassette ), it's expecting to get paper from cassette # 2
check settings for paper source and change it

Posted on Oct 03, 2008

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Want receive a fax


To receive a fax, first check to see if your telephone line has the capacity to send and receive faxes, a "conventional modem" sometimes is necessary, that may have changed with VOIP . Make sure to configure printer for faxing and that the Fax icon appears in the Printer/Fax window.. Follow all the basic set up steps to configure Fax, making sure all options are set correctly to enable where required. You might call your local phone company and ask them what you need to hook up a fax capable printer...or ask the manufacturer for the specifics of configuration for faxing.

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How can I delete the memory on a brother mfc-465cn printer fax machine? It will not receive faxes due to this


Review page 65 in your manual. Changing the "Advanced Fax Operations:"

If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
following questions:

Erase All Fax?
Yes - Press 1
No - Press 2

Print All Fax?
Yes - Press 1
No - Press 2

• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.

Dec 11, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

Okifax 5680 - transmit resolution issue


You can change the Transmit Resolution but not the resolution or the quality of the faxes received.

If your machine makes goog copies and prints, the problem is on the sender's side.

This is an excerpt from the troubleshooting section of your machine manual:

The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly

Aug 14, 2009 | OKIFAX 5680 Led Printer

1 Answer

Fax connection


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

May 05, 2009 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

HOW DO I SEND A FAX ON THE BROTHER MFC-5440CN? LOST MY MANUAL


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

Apr 22, 2009 | Printers & Copiers

2 Answers

Makes French police car sound every 2 minutes


it is trying to resend/receive something. NG means No Good - so the beep is an indicator of the missed-tranmission.

I suspect someone inadvertently setup a pop3 check interval and it cannot connect to the specified mail server.

Check by going to the Data Registration button (flip all the plastic covers over the button pad)
go to additional settings->3.Fax settings->1.user settings->8.Lan settings->Mail User Settings->
SMTP Server->4. check interval

It should say 000MIN

I bet it is set to 2MIN

Maurice

Jan 16, 2009 | Canon 730i Laser Printer

1 Answer

MFC 440-CN out of memory error, fax memory is full I cn't send any more faxes, I called Brother tech support they told me that there is no way to clear the memory, that I had to leave the printer unplugged...


Try this :
To resolve this situation do the following:

1. If another operation is in progress (example: receiving a fax,
printing, etc), press STOP/EXIT, wait until it's completed and then try
again.

2. Clear the machines memory. This can be done by turning off Advanced
Fax Operations.

a. Press MENU.

b. Press the UP OR DOWN ARROW key to choose Fax.

c. Press OK.

d. Press the UP OR DOWN ARROW key to choose Advanced Fax Operation.

e. Press OK.

f Press the UP OR DOWN ARROW key to choose Fwd/Page/Store.

g. Press OK.

h. Press the UP OR DOWN ARROW to choose Off.

i. Press OK.

j. Press STOP/EXIT.

If received faxes are left in your machine's memory when you change the
Advanced Fax Operations and a backup copy has already been printed, the
LCD will ask:

Erase All Fax?

Yes - Press 1
No - Press 2

If received faxes are left in your machine's memory when you change the
Advanced Fax Operations and a backup copy has not yet been printed, the
LCD will ask:

Print All Fax?

Yes - Press 1
No - Press 2

# If you press 1, faxes in the memory will be erased or printed before
the setting changes.

# If you press 2, faxes in the memory will not be erased or printed and
the setting will be unchanged.

k. Try your operation again.

Good luck...

Nov 11, 2008 | Brother Printers & Copiers

1 Answer

Not receiving faxes


Check settings first....is auto-answer on....rings to answer set at 1 or 2...make sure receive faxes to memory is not turned on...what you could do is restore all settings to factory defaults. This can be found in the menus. If none of this works...replace the fax modem.

Inkworks

May 07, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Canon pixma mp530 all-in-one printer set up


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.
Solution: Changing the TX report MP530

Change the TX Report 1. Press the <Menu> button to display [FAX SETTINGS].
2. Use the [ left.gif] or [ right.gif ] to select [TX SETTINGS] then press <OK>.
3. Use the [ left.gif] or [ right.gif ] to select [TX REPORT] then press <OK>.
4. Use the [ left.gif] or [ right.gif ] to select [PRINT ERROR ONLY] or [PRINT FOR EACH RX] then press <OK>.
5. Use the [ left.gif] or [ right.gif ] to select [YES] or [NO] for [ATTACH TX IMAGE:] then press <OK>.
6. Press <Stop/Reset>.

Changing the Paper Size, Type and Source
Changing the Paper Source
Before printing, confirm that the location where you have loaded paper is selected as a paper source. Press <Feed Switch> to change the paper source.
papersourcebuttons.gif
(A) Auto Sheet Feeder Lamp
(B) <Feed Switch>
(C) Cassette Lamp
Note: Press <Feed Switch> so that the Auto Sheet Feeder Lamp lights when loading paper in the
Auto Sheet Feeder and the Cassette Lamp lights when loading paper in the Cassette.

You can also select the paper source with the printer driver when printing from the
computer.

Changing the Page Size and Media Type

Note: The asterisk <* > on the LCD indicates the current setting.
1 . Press <Paper>.
When you do not need to change the page size, press <OK> to proceed to step 4.
2 . Use leftright.gif to select the page size: A4 / B5 / A5 / 4x6 / 5x7 / C-CARD / 8.5x11 / 8.5x14
sizetypelcd.gif 3 . Press <OK>.
4 . Use leftright.gif to select the media type: PLAIN / PHOTO PRO / PHOTO PLUS / MATT PHOTO / GLOSSY
selectingtype.gif
Note: In order to obtain optimal quality print results, when copying photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy.
5 . Press <OK>.

Entering the Date and Time Note: When your machine is connected to a computer with the MP driver installed, even if the date and time are entered from the Operation Panel of the machine, the date and time will be read from your computer every time you start the computer, turn the machine on, or disconnect and connect the USB cable. When using your machine connecting to your computer, set the date and time on your computer precisely.
The date and time will be reset when you disconnect the power cord or there is a power failure. In this case, you can set it again on the machine. Alternatively, it can be read from your computer and set on the machine by connecting the machine to your computer with the MP driver installed.
1. Press [FAX], then press [Menu].
2. Use [ left.gif] or [ right.gif] to select <USER SETTINGS>.
3. Press [OK] two times.
datetimeset.gif 4. Use the numeric buttons to enter the date and time (in 24-hour format). Enter only the last two digits of the year.
Note: If you misentered the date and time, use [ left.gif] or [ right.gif] to move the cursor under the number to enter the correct number. Three formats of date are available.
5. Press [OK].
6. Press [Stop/Reset].

I hope it helps!!!

Nov 25, 2007 | Canon PIXMA MP530 All-In-One InkJet...

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