Need a manual for my sew smart sewing machine

Hassy

• 1388 Answers
• Posted on Feb 10, 2008

SOURCE: i need a copy of the instruction manual for the Sew Smart Compact Cordless 17390B.

If pictures are helpful, take a look here

This is for a front loading bobbin

You have not mentioned the machine or model, so if this is not like yours, it will be a top loading or drop-in bobbin.

In either event, the idea is to pass the thread thru a small slot and thereby between a tensioning spring......your Instruction manual will have details for your model, tho' with a little thought, any manual for a similar machine (top or front loading) should give you the basic idea.

If you still have troubles, let us know the make & model.

SOURCE: Sew Smart Bottom Threading Problem

There seem to be a number of folks with the same machine - same problem - stitches won't form. Unfortunately, this many of the same machine with the same problem would tell us to return it and look for a different brand/model. We can only suggest the same - but have posted the following for you all to try (posted individually for another reader earlier this morning - just discovered the multiple same issues):

A few things to try:

1. Loosen the needle screw, make sure the needle is fully up in the needle hole and re-tighten the screw. Vibration can sometimes cause the needle to slip...and the needle not fully inserted can cause this problem.
   
2. Make sure the bobbin is turning the proper direction. If your machine has a standard bobbin case that comes out of the machine, turn the case so the bobbin is facing towards you. Pull the thread tail and make sure the bobbin turns clockwise. If it's turning counter-clockwise, flip it over and try your machine again. If your machine has a drop-in bobbin, double-check your particular machine instructions to make sure it's going the right direction (clockwise or counterclockwise depending on the machine).
   
3. Make sure you have tension on the upper thread. Do this by lowering the presser foot (make sure the thread tail is NOT under the foot) and give the thread a tug. You should feel tension on the thread. If not, the thread isn't fully down in the upper tension disks. You should be able to give it a further tug to pull it down into the disks. No tension on the upper thread can cause the stitches to not form.
4. If none of the above seems to help, you'll need to get your dealer involved (provided you purchased your machine from a sewing machine dealer). They can determine if it's just something happening during threading or if the machine is out of timing. They are there to help you before AND after the sale and should be willing to take care of whatever is happening.
   
5. If you did NOT purchase your machine from a dealer, and the store you purchased from does not have a sewing machine technician, we would suggest that you return/exchange it for a new machine and see if the new machine has the same problem (most department/big box stores that carry machines have a very liberal return policy since they do not have personnel dedicated to sewing machines).
6. If the new/replacement machine has the same issue, we would suggest you return it (no sense frustrating yourself) and perhaps find a local sewing machine dealer to purchase a machine from. Authorized sewing machine dealers are geared towards providing machines and service (before and after sale) and are worth the extra $ for the peace of mind and knowledge that you'll have someone local to call on for help.