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Try and access the CD-ROM drive from My Coputer folder. If the CD can be read, that means that auto run is disabled on your system. If still you cann the read the CD, then there is a problem with your CD-ROM drive. Try cleaning the CD-ROM drive lens with the appropriate cleaning kit.
This problem is normal and exists with many CD/DVD drives. On some of the drives, if you put in blank discs and try to open the disc in My Computer or Windows Explorer, Windows displays no contents or a blank disc. Whereas on other drives, you get the error message that you mentioned about incorrect function.
What software are you using to burn CDs or DVDs? Are you able to burn CDs but not DVDs or you can't burn both the discs? Did you try a CDs with a different make/manufacturer? Some drives refuse on some disc makes. Try another disc and another writing speed, or try the lowest writing speed available with your software.
Hello Rfd832, What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means CD-RW = Compact Disk-Read Write DVD-ROM = Digital Versatile Disk - Read Only Memory so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs) If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)
You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive
I suggest a firmware update from Toshiba. If this does not help then your laser in the drive is no longer capable of this task. Also just thought about it but make sure the media that you are burning to is the same as the drive + or - R's
ITs a dvd rom drive. It will not burn blank dvds in order to burn, it has to cd-r/cd-rw/dvd-r/dvd-rw. If a drive cannot write to a blank disc, it will eject it. Rom drives read only (Read Only Memory), Combo drives- burn cd's only read dvd's, and super drives both read and write to cds and dvds.
Hi, first of all, I'd check if you have the problem with CD/DVDs burned (written on a CD/DVD writer) or you have it also with original CD/DVDs,
which would be weird.
Depending on your finding to the above point I'd do one thing or another, but to me does not look like a driver problem. I'd check with Toshiba support if there's a new firmware for your drive, this does improve the media the device can read and correct problems like the one you mention.
To know the fimware version you're using, open device manager and go find your drive, right click on it and choose details tab. Normally the firmware revision is the number at the end of the instance.
Good luck mate !