Question about Fisher and Paykel E522BRXFD Stainless Steel Bottom Freezer Refrigerator

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Broken refrigerator door handle

My refrigerator door handle broke when I routinely opened it recently.  My technician insisted, before seeing it, that there would be screws at the base of the door that would need replacing.  However, when I looked more closely I realized that the problem is that the metal at the base of the handle sheered right off.  This seems like a very unusual case of metal fatigue!  My frig is less than 3 years old but not covered by warranty any longer.  I really liked it before this problem.  What can I do?  I don't want to pay a technician to look at it, only to tell me it can't be fixed or I need a new door.   I even took photos because I'd never seen anything like this before.  The top of the handle is fine but there's nothing to support it at the base.

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  • bCos Dec 04, 2008

    I have exactly the same problem. 2.5 year old F&P E442BRMFD 'Iridium' and the bottom of the handle separated from the door. The metal 'boss' which attaches the handle had sheared in half.

    I found this reference which implies a known design fault which they have since corrected. Unfortunately the PDF describing the issue is a 'paid' feature of the site.


  • 5bags Mar 07, 2009

    I just had the same thing happen today (03/07/09). The fridge door seemed to seal way too tight, resulting in having to pull hard on the door to open. How do I fix this????

  • betsyf Apr 13, 2009

    we just had the same problem. The handle came off in my hand - 2 years old, and otherwise great 'fridge. Looking for a solution!



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4 Suggested Answers

  • 8 Answers

SOURCE: refrigerator

the compressor might have had it

Posted on Dec 20, 2007


  • 1 Answer

SOURCE: Fisher & Paykel Model #E522BRX Fridge portion not working but Freezer OK

I bought this nice looking fridge 4 years ago and after 18 months the fridge part was warm and all the food had to be thrown away. The freezer part was still working.

I called the store that I bought it from and they told me to call a recommended service company. When I called they said that there was a common problem with the fan breaking down. (The fan is what makes the fridge cool as it blows the cold air from the freezer up to the fridge).

They did not have the part in stock and said it would take 6 weeks to order it from New Zealand!!!

I called the store back and had made a commotion so they replaced the fridge with a new one.

Now after two and a half years the same thing has happened again. I called the store and asked if this was a design flaw and did they have a recall on them, but the person I spoke to claimed that they have sold very many of these models and no one else has the same problem.

I am 65 years old and have had quite few refridgerators and none of them has ever broken down at all. I believe that the same problem of the fan breaking again is a design flaw and should be fixed by the manufacturer.

It seems like many other people have the same costly repair problem with these models. I would never buy Fisher & Paykal again!!!

Posted on Jun 11, 2009

  • 1 Answer

SOURCE: handle pin broke

this happened to mine while still under warranty, eventually the repair man brought a small replacement part which took 5 minutes to fix, but not before a previous engineer had ordered a complete new door. you should be able to get the part ordered, and it would be easy to replace yourself. Now my FP oven has broken down again

Posted on Jan 26, 2010

  • 132 Answers

SOURCE: Every time the top frig

There is an air duct that connects the fridge to the freezer. When the opposite door is closed air is trapped and forced out the other door pushing it open.
The door seals contain a magnetic strip that hold the door to the fridge, these magnetic strips have lost their strength, to test this use a shhet of paper. Open the door, place the sheet of paper across where the door closes, shut the door, then slide the paper out. If the paper comes out without any resistance then the door seal needs to be replaced.

Posted on Apr 01, 2011

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