Question about HP PhotoSmart 7960 InkJet Printer

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Hp 7960 printer

Hi i keep getting a message telling me photo tray is engaged disengage it and press ok..!i have just installed new hp 59

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  • pagettr7 Oct 04, 2008

    not this time.
    thanks 4 trying.

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Engaging and disengaging the photo tray If the error persists, follow the steps below.

  1. Clear the error by pressing the Cancel button.
  2. Engage the 4x6 photo paper tray.
  3. Try to print a test page.
  4. photo tray engaged error should display on the printer front panel.
  5. Press the Cancel button.
  6. Disengage the photo tray.
  7. Print a test page.

Posted on Oct 04, 2008

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Make sure the paper try is properly attached. Try to unplug the power of your pinter and the USB cable for about 2-3 minutes. Restart your computer. Plug the USB and power to the printer then turn it back on.

Posted on Oct 04, 2008

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2 Answers

Hi...I have a problem with my HP Photosmart C7280...can you help ? the error message "Photo tray problem" keeps coming up, telling me to "lift the output tray, push the photo tray all the...


Photo tray problem

' Lift the output tray up and verify that the photo tray

' is pushed in until it stops, then lower output all the

' way down. Press OK button on the printer to

'continue printing

HP Photosmart C7280 All-in-One Printer


1. Turn off printer.

2. Pull out paper tray and photo tray

3. Remove output duplexer (on back of printer)

4. Open input sheet feeder (on top of printer)

5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)

6. Turn on printer (Power button on now raised control panel)

7. Printer may display message "Performing printer alignment - Do not interrupt"

8. Wait for a few minutes until printer stops making all setup noises.

9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays

10. Do a test print. All should be fine.

Mar 11, 2011 | Printers & Copiers

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Will not print on paper from main tray


Your Printer needs that back installed, HP has a way of doing things, check to make sure the printer setting are correct on the computer.

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Need to disengage photo tray on my HP photosmart 8150 printer. What to I press to disengage?

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HP c7180 message "Push output photo tray all the way down"


I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.


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I have found that when you put the photo paper in to the photo tray you have to slide the photo paper in to the printer gently as far as it will go, then slide the side and rear guides to the photo paper. If you just put the photo paper in to photo tray without doing this, the printer will not take up the photo paper at all.

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My kodak easyshare5300 is printing black picture


Hi-

If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.
  1. If paper is in the photo paper tray, remove it.
  2. Load photo paper into the photo tray.
    1. Fan the paper to keep the sheets from sticking together. IMPORTANT: Do not overload the photo tray.
    2. Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
    3. Engage the photo tray by pushing it in until it stops. p289_0006aa.jpg
  3. Calibrate your printer.
    1. Press Menu.
    2. Select Calibrate Printer, then press Start.
    3. Wait for your printer to print the calibration sheet.
    4. Place the calibration sheet face down on the scanner glass.
      • For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
      • For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
    5. Press Start.
    6. Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
    7. Remove the calibration sheet from the scanner glass, then press OK.
  4. Print a demo sheet.
    1. Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
    2. Select Print Demo Page, then press Start.
    3. Wait for the demo sheet to print.

Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!

Jun 21, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

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Hi please click on the link below to know exactly what you need to do to fix paper jam problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09128&lc=en&cc=us&lang=en&rule=1823&product=77146&dlc=en

Please let me know if it fixed the problem or not.

Cheers

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