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Roni Dillon Posted on Dec 18, 2011

Vert lines on screen failed psa test error # 1000-0334

Failed psatest error # 1000-0334

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Raj Kumar

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  • Posted on Apr 02, 2014
Raj Kumar
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0helpful
1answer

Dell 1558-2182 boots about 1-3 hours. It hangs on screen "Welcome" for 1-3 hours. Safe mode runs ok When I try to log on guest account laptop reboots When I run PSA (Pres-boot System...

before changing disk, you can try reformat and re install.
The disk may be okay and you are having windows problem especially
because safe mode works okay.
0helpful
1answer

I have a dell inspiron E1405 laptop. when i am not using it for half an hour after opening it it is going into the following error: error code: 0148 message error code: 2000-0148 message unit:...

Go to
http://support.dell.com/support/0148
For further support as you have a hard drive error.
Hope this helps.





How to run PSA Diagnostics

Article Summary: Instructions on how to run the PSA Diagnostics, and an Error Code list with possible solutions. Table of Contents:
  1. Start the PSA Diagnostics
  2. Error Code List
Step 1: Start the PSA Diagnostics
  1. Restart the system.
  2. At the Dell logo screen, press <F12>.
  3. new_note.jpg Note: Some systems do not have an F12 key, to access the boot options you have to press the <0> (zero) key at the Dell logo screen.
  4. At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, then press <Enter> to begin PSA.
  5. Write down any error codes listed.
  6. Use the list provided in the next section to see what the error code means.
0helpful
1answer

Cant display

need to find out if the issue is with the display, power chord, vga cable, vga card or the connectors...

1. disconnect all the cables from the LCD or the monitor, now just connect the power chord and power on the display and now see if it gives you any display

2. Try swapping the power chord with the tower (if its a desktop).

3. Try and change the VGA or the HDMI cable to test if the issue is with the cable or not, (the cable that usually goes from the back of the display to the tower)

If the issue is with video card then launch PSA on your Dell machine and perform LCD bist test.

To launch PSA:

1. Restart the system.

--------------------------------------------------------------------------------
2. At the Dell logo screen, press <F12>.
Note:
Some systems do not have an F12 key, to access the boot options you have to press the <0> (zero) key at the Dell logo screen.
--------------------------------------------------------------------------------
3. At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, then press <Enter> to begin PSA.

--------------------------------------------------------------------------------
4. Write down any error codes listed.


Steps to perform LCD BIST after PSA is launched:

1. Watch the screen and listen for the color bar test prompt tones emitted by the PSA Diagnostics. If the screen is visible, one will see the PSA diagnostics draw a series of multi-colored bars across the screen. When completed, a prompt asking if the pattern was seen appears, accompanied by a brief series of tones.

2. Press <N> or wait approximately 30 seconds to fail the color bar test.

3. Watch for the LCD BIST color generation and listen for the beeps every 2 seconds that indicate LCD BIST is running.
LCD BIST runs for approximately 20 seconds, then stops. The 3-3-3 or 3-3-4 error code is then displayed when the LCD BIST is complete. If LCD BIST does not initialize, then the system may not have been upgraded to PSA version 3019.
0helpful
1answer

Inspiron 1100 wont boot up,screen stays black,i can hear the fan running,sounds like hd is starting

STEP: Run the Preboot System Assessment (PSA)
Additional Information
  1. Ensure that the computer is powered off.
  2. Press and hold <Fn> and press the power button to power the computer on.
  3. Release both buttons. The PSA diagnostics sequence begins.
  4. Make note of any PSA beep codes or PSA error codes
Check for PSA Error codes on support.dell.com.

If all Test Passed. Then Perform Dell Factory restore or OSRI.
1helpful
1answer

Starting problem, sometimes automatically restarts or shutdown

STEP: Run the Preboot System Assessment (PSA)
Additional Information
  1. Ensure that the computer is powered off.
  2. Press and hold <Fn> and press the power button to power the computer on.
  3. Release both buttons. The PSA diagnostics sequence begins.
  4. Make note of any PSA beep codes or PSA error codes
Check for PSA Error codes on support.dell.com.

If all Test Passed. Then Perform Dell Factory restore or OSRI.
0helpful
1answer

Help! I can't get past the windows error recovery screen!

1. run PSA. turn off laptop. press and hold on the D then press power button. complete the test and check if it will give you an error code like 0141 -0142 -0146 this means hard drive needs to be replaced.

2. if no errors found then try to repair the start up if fails dell image restore is the key if fails manually reinstall OS.
5helpful
1answer

Error code 1b63:161b and 1b63:061b

Hi there,

Request to try the steps below;

1. Restart the computer and tap the f12 key as soon as it starts to boot up .
2. Select 'Diagnostic' from the boot menu. The computer will run its pre-boot assessment tests (PSA) before Dell Diagnostics starts. During the PSA you will hear some tones through the system speaker but this does not adequately test the audio hardware. Dell Diagnostics plays an instrumental piece of music complete with drums, so if you only hear some tones then you have only run the PSA.
3. Dell Diagnostics should open after the PSA tests, or you should see an option to open it. If you have ever reformatted your entire hard drive then Dell Diagnostics will no longer be there as an option. In that case run it from the Drivers and Utilities (Resource) CD if you have one.
4. Select 'Custom', then the audio tests. (At this point - after you have opened Dell Diagnostic custom - if you can't find the option to select the audio tests that is a symptom of a failed audio chip.)
5. The tests will run. Alternate between using headphones and listening to speakers in case only one signal path is working.
The tests will play some audio and ask you whether you heard it.
6. If you don't hear the music during the test it definitely means there is a hardware failure somewhere in the system. In this case Dell will repair the computer if it is still under warranty.
7.If you do hear the audio during the test but not when you boot back into Windows, that almost always means the hardware is okay but there is a problem with the audio driver or with Windows.
8. Error codes: If you answer 'no' to any question that the test asks you, the test generates an error code that can tell a Dell technician that you answered 'no' to that question. The test does not know the exact component that has gone bad. Before answering 'no' to a question, make note of the circumstances at that point so you will know in general what the error code means.
Regards,

Anirban Mazumdar
http://www.ikarmatech.com
0helpful
1answer

I have a red vertical line on my dell inspiron laptop.How do I remove it?,please

Try connecting an external monitor to the Dell Inspiron 9300and see if the vertical line is also present on the monitor. If themonitor display is fine, then your laptop’s LCD display panel isdefective. If the monitor also displays the vertical line, then yourproblem is with either the video card or motherboard located insideyour laptop.
-------------------------------------------------------

Another answer:

run the PSA diagnostics. to do so, press and holdany non-keyboard button( like the internet hotkey or access directbutton or even the speaker mute button) and then press the power buttonand power up your system. if your inspiron doesn't have a non-kbbutton, then press the <fn> key.
release both the buttons and the diagnostics begin to run.after thediags finish. if the monitor is working fine, it'll simply say"passed". however, if it fails it would emit a few beep codes.carefully check those beep codes:
1.) if you get a 3-3-3 or a 3-3-4 error beeps, then we use the LCDbuilt in self-test (BIST). boot to PSA diagnostics again. Watch thescreen and listen for the color bar test prompt tones emitted by thePSA Diagnostics. Press <N> or wait approximately 30 seconds tofail the color bar test. The system will emit a 3-3-3 or 3-3-4 PSAerror after failing the color bar test. Wait for two iterations of thefailure code then press <Y>.
Watch for the BIST color generation and listen for the single beeps that indicate LCD BIST is running.
NOTE: Patterns of flashing color should appear on the screen. Withevery color change, an audible beep will be heard. If the patterns ofcolor do not appear, and the beeps are audible, an LCD failure may bethe issue. If the patterns of color appear, a video card or motherboardfailure may be the issue.

2.)if you get an error code apart from 3-3-3 or 3-3-4 :Ensure thesystem is powered off. Press and hold the <Fn> key and press thepower button to power the system on. Release both buttons.
The PSA diagnostics sequence begins. Make note of any alert tones or error messages.
error codes:
123- memory fails
141,142,143,144,145,146 hard drive error
147- IDE optical drive fails
148 optical drive built in test fails
122-memory test initialization test failure
111- fatal diagnostics exception.

i really hope you dont get any of these. these will help you determine,if you need to change the LCD. when you call dell, they will run youthrough these steps anyways. so if you finish them beforehand, you wontpay much to talk to them. cheerio then.
http://answers.yahoo.com/question/index?qid=20060722190406AAHejuS






0helpful
1answer

No display lights

Run the PSA Diagnostics and Obtain the PSA Error Code

To run the PSA diagnostics and obtain the PSA error code, perform the following steps:
Shutdown the computer.

Press and hold the <Fn> key, then press and release the power button.
Release the <Fn> key when the lock lights above the keyboard begin to flash or Diagnostic boot selected is displayed in the upper right corner of the screen.

Release the <Fn> key.
The PSA diagnostics sequence begins.
After approximately 2 minutes the system produces a number of alert tones.
After the alert tones, the system produces either a series of low beeps or error codes.

Note:
PSA diagnostics will prompt for input during some tests. The resulting error message does not necessarily indicate hardware failure.
For example, input is required during the color bar test. Failure to input a response will eventually result in a timeout error: 1000-0333 Graphics test timed out waiting for keyboard response. This does not indicate a graphics failure has occurred.


Note the sequence of beeps or error codes.

Initialize LCD BIST Diagnostics



You can initialize the LCD Built-in Self Test (BIST) in two ways, depending on the revision of Pre-boot System Assessment (PSA) diagnostics:
PSA versions 3019 and greater run LCD BIST immediately after failing the color bar test, via user input of <N> or waiting for it to time out prior to generating the 3-3-3 or 3-3-4 error. PSA version 3019 became available in November 2005 on various Dell laptops. The PSA version is upgraded with the BIOS.

With older versions of PSA diagnostics prior to November 2005, LCD BIST runs after responding with a <Y> after receiving a 3-3-3 or 3-3-4 error code.
To initiate the LCD BIST on PSA versions 3019 and greater:
Boot to the PSA Diagnostics.
Watch the screen and listen for the color bar test prompt tones emitted by the PSA Diagnostics. If the screen is visible, one will see the PSA diagnostics draw a series of multi-colored bars across the screen. When completed, a prompt asking if the pattern was seen appears, accompanied by a brief series of tones.
Press <N> or wait approximately 30 seconds to fail the color bar test.
Watch for the LCD BIST color generation and listen for the beeps every 2 seconds that indicate LCD BIST is running.
LCD BIST runs for approximately 20 seconds, then stops. The 3-3-3 or 3-3-4 error code is then displayed when the LCD BIST is complete. If LCD BIST does not initialize, then the system may not have been upgraded to PSA version 3019.
To initiate LCD BIST on systems with PSA versions prior to 3019:
Boot to the PSA Diagnostics.
Watch the screen and listen for the color bar test prompt tones emitted by the PSA Diagnostics.
Press <N> or wait approximately 30 seconds to fail the color bar test.
The system emits a 3-3-3 or 3-3-4 PSA error after failing the color bar test. Wait for two iterations of the failure code and then press <Y>.
Note:
On a working LCD, the PSA diagnostics shows the following message:
Error Detected, continue testing? Yes or No or Retry.


Watch for the BIST color generation and listen for the single beeps that indicate LCD BIST is running.
Patterns of flashing color should appear on the screen. With every color change, an audible beep is heard. If the patterns of color do not appear, and the beeps are audible, an LCD failure may be the issue. If the patterns of color appear, a video card or motherboard failure may be the issue.
IF AN ERROR IS INDICATED, PLEASE CALL DELL SO YOU CAN SEND SYSTEM TO SERVICE DEPOT FOR REPAIR (WE'VE JUST TRIED TO ISOLATE ISSUE TO SEE IF ERROR IS CAUSED BY HARDWARE OR SOFTWARE, OR JUST SOME CONFIGURATIONS)

Thanks and Goood luck! =)
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