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If there are pull-chain switches on the fixture, their operation may have caused remote control to fail. Turn off power at the source, pause for a few minutes, and turn on power. Either fan or light control, or both, may work. If not, you will have to figure out which pull-chain operation makes things right again. To avoid future problems, disconnect the pull chains at the link so only the remote controls operation.
Controlling a ceiling fan/light using a wall switch causes the remote control to lose its memory. You will have to start all over at the beginning. Remove batteries from the remote, push all buttons to eliminate a stuck button as a cause, then reinstall batteries but do not push any button yet. Be sure all wall switches are off. Go to the power source for the fan/light (not the wall switch) and turn it off. Wait briefly, then turn on the power at the source again. Try remote operation. If successful, use only the remote to control operation. Forget about using the wall switches.
Go to your circuit breaker or fuse box, and turn off the power to the fan you will be programming.
Turn the fan's remote control over, and remove the battery
compartment cover. Take out the remote's 12-volt alkaline battery, and
set it aside.
Match the DIP switches inside the remote's battery compartment with the DIP switches on the fan's receiver unit.
Reinsert the 12-volt alkaline battery into the remote's battery compartment, and replace the battery compartment cover.
Go back to your circuit breaker or fuse box, and turn the power to your fan back on.
Press the "Hi," "Med" and "Lo" buttons on the remote control
in quick succession. Complete this step within 20 seconds of completing
Step 5. The remote is now programmed and ready to operate your fan.
The remote went bad, this is very common. These are great fans with poor design and cheap remotes. Go to Lowe's buy the new kit ( model: RCE-103LW) $30 bat included. Put battery in and turn off light switch. Have a bic pen ready with the battery cover off. Turn on light switch and press "learn" red button with the pen . You will have to hold it down for about 5 secs. The fan will the turn on medium if it took to learning the new remote. All buttons should now work normal. Return old remote to store for exchange they have a 1year return to to store warenty per the company rep. Anyother problems call 1 800 527 1292. They have good cust. Service.
on some you hold down a button on the remote control while you turn power on .. you keep the button pressed for maybe 20 seconds .. i dont remember what button but probably fan on or light on .. the receiver acquires the code from the remote .. if you still have trouble i can probably find the specific instructions ..
I would check to make sure that the control is sending the "cool" signal to the control unit. LO on the room temp display usually means that the fan speed is set to low. Is LO and Auto showing on the display at the same time. Try resetting the thermostat first. Hold down the Mode and Zone buttons with the tstat off. While holding them down, turn the tstat back on and hold the buttons down until FF appears on the screen. Release the buttons and try the AC. If this does not work, on the control board is a freeze control switch plug (blue usually). Try unplugging this unit and insert a small jumper wire. If the Compressor comes on and runs then you have a bad freeze control switch. If not, then you should replace the control board.