Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 not printing but copies????

My printer copies for us but does not print. I think it has something to do with out 3 year old pushing buttons but I can't figure out what he did. In the properties it says it is offline even when it is powered up.

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  • oiyou Jan 14, 2009

    Tried printing a 10cmx15cm photo but will not print, it will print diagnostic page.

    if test page is asked it just sits in the queue.

    tried to delete photo print and it just sits there saying "deleting", even rebooting doesn't solve the problem

    Terry

  • Anonymous Mar 25, 2009

    in the control panel-> printer screen my c5180 says it is offline, and it won't print... I had this problem before and i had to delete the driver and reinstall it but that was less than a month ago and i really don't feel like doing this everytime i print..... not sure what causes it just happens out of the blue

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  • 234 Answers

These are the steps for windowsxp
For windowsVista after control panel go to Printer or hardware and sounds to go to printers

First check the printer icon. ( Make sure the printer is turned on during this process)
Go to Start> Control Panel (or setup then contro panel) and then go to Printer and faxes (or printers and other hardware)
And check that the printer Photosmart C5100Series has a check mark.
If not right click on the same and left click on Set printer as default.
Next make sure the printer icon says 0Ready.
If not right click on top of the Photosmart C5100Series icon and left click on Clear all documents (untill it says 0ready)
If not try rebooting you computer

then try printing any documents

Good Luck

Posted on Oct 03, 2008

  • Bridget9293 Jul 15, 2010

    Thank you! I just found this advice in the knick of time- I appreciate it that you took the time to help the person asking the question because here it is 2 years later and your advice is still helping people!!

  • charlieg3 Jul 15, 2011

    First troubleshooting step: Open Printers and Faxes in Control Panel. Highlight the printer, then select File in the toolbar and deselect "Use Printer Offline" if it is selected.

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please go ahead and right click on the printer icon and ytou will get an option that says printing preferences
fromthe printing prefercnces select photo printing select the right photo printing
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hope this should fix the problem for more details you can also foillow the instructions from hp
since the ocpy is not fine you can try and do these steps:
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hope this should fix the problem

thanks
regards
Hamid

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