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U will have to take the inside door cover off and manualy open it. And replace the electric door locking switch. Very common problem. Get the new lock and latch assembly from dealer,
Check your door sensors. Make sure they are pointed at one another and the small light on each one is lit and not flickering ever so slightly. Tweak them a bit. If you cannot get both lights to light you have bad sensors.
Look for a red handle with a rope attached along the bar from the main unit to the door. Pull this handle and release until it engages the track again.
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