1/2" yellow line appearing in the middle of a background colored page
When using the printer with a full single-colored red background, a 1/2" yellow-colored line appears running horizontally across the page. When using a dark blue background, a lighter blue line appears where the yellow line should be. When using a green background, the line is filled in with green and is barely visible but can be noticed. What is producing this and how do we get rid of it?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is caused mainly by leaving the Corona Wire sliders anywhere other than where the arrows on the slider meets the arrows on the Drum Units. This leaves solid lines of colour down the length of the page (one per colour with the slider in the wrong place) if it is leaving more than the single line on the page it is probably leaking cartridges.
These particular cartridges are known for their ability to leak badly (OEM and Remanufactured cartridges do it). The only option for a leaking cartridge is to replace it and clean out the machine with a lint free cloth preferably a 'Toner Grabber' cloth. If you nee one of the toner grabber cloths then talk to your local cartridge refilling place for one. If they refil toner cartridges there then they probably have them or can suggest a different option.
1. Scroll to and touch Administration.
2. Scroll to and touch Troubleshooting.
3. Touch PQ Troubleshooting.
4. Touch Print.
Chk PQ test pages, if yellow color arrests entire page?.. Two reasons
1. Yellow cartridge.. ( swap with another one & chk )
2. Chk yellow cartridge contacts, clean them with isopropyl alcohol.
Chk base contacts, broken?, dis placed?, not contacting?..etc ...Remove & refix DC controller board...
A horizontal line U say and U don't have problems in B&W pages.... ( on the length or width af a A4 page?) the yellow line is just a line or parallel lines at the same distance?.
1-st of all try replacing the Y cartidge.
Well, theres the problem. Most printers can remember up to three cartridges. That includes color & black. The best way to put it is that each cartridge has a"funger print" that the printer can read, and estimated ink levels can be gaged. There is a way to "reset" the cartridges, but i do not have the document on me. Please email firstname.lastname@example.org and I'll send it today. I'm not saying it will work 100%, as the reset method is geared for the 56/57/58, but who knows right?