Question about Saeco Incanto Classic Espresso Machine

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Steam wand does not shut off completely/ espresso shot = full size cup

When I use the steam wand to foam milk and then shut it off to brew the shot of espresso the wand still continues to spit water and drip even though I have turned the knob all the way to the off position.

When I press the single shot of espresso button it is now coming out very watered down it is brewing a full cup of coffee. I have tried to reprogram the cup size but it does not work

Please help

Posted by on

  • kkhopper Oct 31, 2008

    The steam wand leaks whenever the machine is turned on, and the amount of leakage is steadily increasing. Is there a part that I can change, like a rubber washer or something? I am using a Saeco Gran Crema Deluxe machine.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Won't make coffee

Could you please advise how I obtain a manual for a Saeco Magic deluxe

Posted on May 09, 2008

JohnnyBeans
  • 223 Answers

SOURCE: Steam coming out from bottom?

It sounds like your steam thermostat is bad and needs to be replaced. Be careful, in this situation the machine will not stop heating and you could get hurt. I would recommend getting the machine repaired or if you would like to try it yourself you can contact us on our website and we would be glad to provide you with the correct part.

Saeco cleaning supplies and parts.
www.CeriniCoffee.com

Posted on May 29, 2008

SOURCE: Froth control problems

Your vinegar did the job: it as removed the deposits, now these deposits are clogging the four holes porcelain valve.....if the froth lever is not broken.
Remove all the screw you can see on the top and under the top of it, remove the cover, unscrew the frothing device down to the porcelain valve consisting of two 4 holes discs, clean them, and voila!

Posted on Sep 22, 2008

  • 10 Answers

SOURCE: can't get milk to foam

How long have you had the machine? Use a straight pin and poke the opening of the wand. It may be blocked. If the bottom of the wand can be removed, use some pliers, and CAREFULLY remove it, soak it in hot water. Rinse it thoroughly, and replace it back on the machine. If you cannot remove the wand, turn the machine upside down, and check the opening to the wand. It most likely is stopped up. Run vinegar and water through your machine once a week. Calcium build up does the same thing. Good luck! Happy Lattes!

Posted on Feb 05, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: can't get milk to foam

Place 1/3 part distilled white vinegar and 2/3 part water into the water reservoir. Turn the machine on and wait for the heat light to go off. Once the heat light goes off, turn the steam vs. water knob to the water drop icon, and turn the main function knob to steam/water. Make sure to have your frothing cup underneath the steam element ready to catch the water. The vinegar/water solution should clear out the calcium that clogs the steam element. Also, remove the cover to the steam element and dip it in a bowl with vinegar for about 5 minutes, and use something like a pipe cleaner to clean out that cover. Then apply vinegar and hot water to a rag and clean the calcium off the shaft of the steam element. Once you are all finished with this, run plain water through the espresso maker on the steam/water setting to clear out the bitter vinegar residue. Now, try again to make espresso and froth it.

Since milk contains calcium, the steam element has to be decalcified more often than a regular coffee maker. The EM-100 is a beautiful machine, but it is definitely high-maintenance - you will probably spend more time cleaning it than making cappuccino, etc.

Good luck!

-Tha Mp3 Doctor (is also a huge Cuisinart fan)

Posted on Feb 26, 2009

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How do i use the steam wand to froth milk


The steam wand to froth milk, you need a certain amount of milk in the cup first, then if you tilt the cup a little towards you, push the steam button and "it should froth your milk right up", but if that doesn't work then I don't know.

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The steam wand ejects steam in order to froth the milk. The steam wand should be cleaned after it is inserted into milk and at the end of each day. Do not allow the steam wands to soak in water overnight since some of the dirty water can be sucked into the boiling tank inside the machine this may cause the steam not to come out
Unplug the machine, take the case off, disconnect the switch wires and test it with a continuity meter. If you don't get any continuity, or if it is constantly closed and never open, the switch is bad.
this could have been prevented by regular maintenance and proper use. The usual suspect is a gummed up wand or brew line or user error. Here’s what to look for and how to avoid it.
First, notice what kind of wand you have. Most semi-automatic and porta-filter espresso units will have wands that resemble those on bottom or right, although the tips may be different. Some tips do not slide up and down to alter the aeration, as the one on the bottom does. If your wand is from an older (1990s) unit, it could have a more bulbous tip and a smaller hole in the tip. wandte1.jpg wandte2.jpgSome of the new wands give you a manual/automatic control.
wandte3.jpg Many of the new super automatics come with an automatic frothing unit, like this one from Jura-Capresso. The nice thing about the frothing wands on Jura-Capresso's new units is that they allow for even more control.
The "Dual Frother Plus" (top) works like the traditional frothing wand. The metal sleeve goes up for steam, down for foam.
The "Froth Xpress Plus" is a very handy device which can be used with the included sleek milk container or a distinct milk container, like a 1/2 gallon jug. The Froth Xpress has a tube (hard for using the included container, flexible for using a different container) that fits into the frothing tube behind the dial shown in the picture above. After selecting froth or steam, the milk is siphoned into a cup below the steam wand. We recommend steaming the milk first, then adding the espresso.

Whatever sort of wand you have, it is essential to keep it clear of solidified milk which can gum up the tip and even the wand shaft. Here are some symptoms of a clogged wand:
  • Little or no steam comes out of the wand
  • Hot water drips from the tip of the wand
  • A squeal or whistle comes out of the wand when the steam function is selected
  • A deep humming is heard when the steam function is selected*
*This is also a symptom of another more serious problem, particularly if you have a pump espresso machine; so if unclogging the wand does not solve it, you should contact a technician.
A good preventative measure against the clogging of a steam wand is regular rinsing in warm, soapy water of the tip and any other removable frothing part. This should be done after each steam wand use. If your machine has a Froth Xpress, it is important to clean all of the hoses, valve, and connectors (be very careful with the plug, however, because it is delicate). All wands should also have steam jetted through them after a frothing cycle is run.
Another preventative measure is to run a steam cycle for about twenty seconds before each new use. This will eject stray particles before they can build up and cause serious damage. There is also a cappuccino cleaner available which can be used in the automatic frothing devices. The solution is placed in a reservoir, and a full cycle is run until the reservoir is emptied. This can be done every few weeks or every few months, depending upon use.
Aside from prevention, there are treatments for a clogged wand. First, remove the tip, if the tip is removable. Usually they are, as in the case of the plastic tips above. The holes are usually big enough to run a pin or even a small paperclip through (emphasize small) to remove the gunk. If these items are too large, do not attempt to use them; instead try using a thin gauge wire from an electrical wire strand. Next, the metal wand itself can have a pipe cleaner run up into it. Start out by putting just about a half inch of the pipe cleaner up the wand, rubbing it around, then pulling it out. Gradually work more of the pipe cleaner up the wand, but never let the length of pipe cleaner in the wand exceed the wand length. We recommend the pipe cleaners with the stiff barbs attached, as opposed to the mostly soft ones. Do the same for all of the hard hoses and connectors. With respect to rubber or soft plastic parts, rinse them in soapy hot water. If flexible hoses form holes, replacements are available (give us a call) or we've even had some luck at aquarium supply stores.
PLEASE NOTE: if you own the Jura X7 or the Froth Xpress Plus, the diameter of the tiny holes is very important. We recommend trying not to put pins into these holes. However, if they must be cleaned and soaking won't work, a smaller gauge wire, a single strand, should do the trick. Always use a strand that is smaller than the diameter of the hole.
Frothing wand technology is advancing at a breakneck speed, but along with these advances come serious precautionary measures for dealing with these very delicate mechanisms. Follow the steps above, and your machine should be producing full-fledged froth for its entire life.

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