Question about Apple iPhone Smartphone

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Software problems when i turn on my iphone i can't find anything but the apple mark i tried to restore its sofware but the itunes can't recognize it

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  • Ch14ngZ Oct 05, 2008

    When i turn on my phone, on screen hang on the apple mark and it's didn't go to menu, and the lights is no turn off, so i cannot go to menu or turn off my phone

    please help me..

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Step 1. Turn off your iPhone.
Step 2. Hold down the power and home button.
Step 3. When you see the Apple logo, release the power button but continue holding the home button down.
Step 4. Open iTunes and wait for it to tell you that its in restore mode.
Alternative Method:

Step 1. Connect iphone to USB then listen to the sound when it connect and disconnect.
Step 2. Hold the home and power buttons until hear the disconnect sound then release power button.
Step 3. Wait until you hear another sound then release home button.

Posted on Aug 26, 2009

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It isn't often that Apple gives specific directions about how to fix your problem! Restoring the iPhone 4S will erase everything on it, so make sure everything on the iPhone 4S is stored elsewhere prior to restoring. To restore, connect your iPhone 4S to a computer with iTunes installed. Click "Restore" on the iPhone 4S summary page (click on your iPhone icon on the left menu to find this page). Follow the directions to restore. If your iPhone 4S displays the text "Please wait. Very Low Battery," leave it plugged in. This charges the iPhone 4S enough to be able to restore. If the iPhone 4S hangs on this screen for long periods of time, you may need a new battery.

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If your iPhone 4S is hanging with an Apple logo, or exhibiting some other software problem that prevents iTunes from recognizing it, you can force it into recovery/restore mode and then use iTunes to restore the software.
If the device is powered off, plug one end of your USB cable into the iPhone 4S and leave the other end disconnected. Press down on the Home button, and keep holding it down while you plug the USB cable into your computer. After 5-10 seconds, you should see a "Please Connect to iTunes" image on the iPhone 4S, and iTunes should prompt you to restore the software; follow the prompts and the instructions given above.
If the device is powered on, hold down both the power and home buttons until the device reboots and displays the "Connect to iTunes" image (generally, 5-15 seconds).
God bless you

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If you can not contact the itunes server try to restart your computer. Have you tried to jailbreak your device?

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Hi, my iPhone 3G is stuck at the apple logo and would reboot over and over again forever! The main problem is that it charges from the wall and charges from my laptops, yes i have two. also i can put it...


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Sorry you had difficulties with this. but when you restore it try upgrading to 4.2.1 and then using greenpois0n to jailbreak it. Works wonders.
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Try to reboot the iPod, just in case it has crashed
  1. Hold the top button and the home button for about ten seconds.
  2. A bug can stop the screen from displaying, sometimes you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in to the computer and try the reboot method again.
If you are still unsuccessful in turning on the iPod, but the iPod shows up in iTunes, try restoring from iTunes to fix any bugs causing the issue
  1. Plug the iPod in to your PC, go into iTunes and click the iPod's icon on the left side of the screen.
  2. In the iPod Summary Screen, click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
If you are still unsuccessful in turning on the iPod, but the iPod doesn't show up in iTunes, try putting the iPod into recovery mode
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  2. Start by holding down the home button before connecting it to iTunes, then continue to hold the button until iTunes recognizes that the iPod's in recovery mode.
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Yeah, just plug in the iPhone and restore it to factory settings. Pretty straight forward.
If you can't get iTunes to recognize it, then you might have to use recovery mode.  Plug in the iPhone to the computer. Press and hold power button and home button until the iPhone powers off.  Once this occurs, wait 5 seconds exactly!!! Then release the power button but keep holding onto the home button.  iTunes should recognize the phone being in recovery mode. 
From there, click restore and you're done. 

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