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Re: scaner dosen't work
Hey guys this is a issue with communication between the devices and can be due to several reasons like incomplete installation(scanning drivers not installed. usb cable being too long. some ho **** on the pc already). follow the steps below and see if it works. if not you will have to mess with the registeries and thats the next level.
disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.
if this dosent work and u need steps for registery cleanup (usb entries for the psc 1315) let me know
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How are you doing? In order for scanner to work in all multi-functional printers, you must install all functions. While installing printer Sharp Ar165m, it will ask you if you need to install scanner and you must select that box otherwise it will install printer alone. Also there is an option where you are to configure the button keys on scanner function, please configure the buttons while installing. This will allow you to press scanner key on the copier to start scanning without necessarily selecting from the computer otherwise --- will appear and nothing happens. So insert the software CD and remember to select scanning option.
usually ..if it is a scaner when you install it it shoud have a software for scaner ..you have to power the scaner ..put the document or picture in ..after that open the scan manager or whatever the software that came with is named..and look for a button scan ...it will scan ..and when it finishes it will open the containing folder..and show you the job s done...usually like tumbnails...this can be opened in full image ...copied..or cut ...or whatever ..they usually remain in that folder for future use..unless choose to delete ..
Reload your installation software. If you don't have it, use the Internet to download the latest drivers and patches from HP.com. Save them to your PC and make your own CD or, purchase a drivers disk direct from HP.
Try changing your usb printer cable with a different brand. I have had lost of machine not wanting to scan because of faulty usb cables, even though you can print it refuses to scan. If this still is not helpful, try downloading the latest drivers from samsungs website.
KIMA7 and GUEST:
You have to service the scaner craddle if U want to, or replace it with a new part.
The noise is because the scaner cannot align. Under the front panel - under the glass is a white strip that should be read by the scaner in order to calibrate (find the right limit).
If there is some dust on the craddle mirrors or if the CCD sensor is fault, then the craddle wants to go beyond the right limit of the chasis - then the noise apears.
The mirrors and the lens should be cleaned, then if this noise is still there, you should replace the craddle.
In Romania there is no service part available for this printer, there is only the Unit Exchange solution. Very expensive.
Lillouie - If U have reinstalled the AIO with a new driver, you should have a list of scaners that you can select. 2 mabye.
Try from a Word doc to insert picture from scaner/camera and U'll see that there are more than one scaner in that scrolling list.
If this isn't so. Uninstall the hole printing solution from HP, then install it from clean..