Question about HP PSC 1315 All-In-One InkJet Printer

1 Answer

Scaner dosen't work

I have cd and I did install but the scan dos'nt work!!

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  • Sujitta Oct 07, 2008

    printer and photo copiar is working only scanning is not working.



    Printer model is hp psc 1315 all in one inkjet.



    Regards



    Sujit



    sujitbaruay2k@rediffmail.com

  • toniandjason Oct 11, 2008

    The printer will print fine but when you load a doc and press scan the power light flashes for about 10 seconds then resumes to solid. I have repowererd - no joy

  • billyjack25 Oct 12, 2008

    I have the same problem. Printer works. Copier works. However, press the 'scan' button and the 'on' light flashes for about 10 secs, then back to a solid light. No error msgs.

  • msmaniac May 11, 2010

    Hello Sujitta, As you are able to copy a document (Photocopy), its confirmed that the scanning hardware (the scanning module) is working fine.
    Do you get any error message while trying to scan a document?




  • msmaniac May 11, 2010

    Please give us some more description regarding the issue so that we can assist you.
    thx

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  • 77 Answers

Hey guys this is a issue with communication between the devices and can be due to several reasons like incomplete installation(scanning drivers not installed. usb cable being too long. some ho **** on the pc already). follow the steps below and see if it works. if not you will have to mess with the registeries and thats the next level.

disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.


if this dosent work and u need steps for registery cleanup (usb entries for the psc 1315) let me know

I hope it works
cheers

Posted on Oct 17, 2008

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KIMA7 and GUEST:
You have to service the scaner craddle if U want to, or replace it with a new part.
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The mirrors and the lens should be cleaned, then if this noise is still there, you should replace the craddle.

In Romania there is no service part available for this printer, there is only the Unit Exchange solution. Very expensive.

Lillouie - If U have reinstalled the AIO with a new driver, you should have a list of scaners that you can select. 2 mabye.
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Best regards, Sebi

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