Question about Dell 924 All-in-One InkJet Printer

1 Answer

Long distance faxing

Cant fax long distance but local will go, do i have a setup problem

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  • winniechuck Oct 09, 2008

    ok once again i have called the phone company again and my phone line has nothing to do with the problem im having.... both dell and verizon have told me to look to see if i have everything loaded rite in my computer for my fax

  • msmaniac May 11, 2010

    Hello winniechuck
    Does your telephone line have long distance call support? You can send long distance faxes only if long distance call support is enabled on your telephone line.
    Let us know if further assistance is required.

    thx



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  • 558 Answers

Check out first with your Telephone services, and then since it take time for fax for a long distance so wait for 10 minute to complete a page.

Also read the useful information for setting from Dell Website:

How To send Fax

Let me know if I can assist you further.

Regards
Ellin

Posted on Oct 06, 2008

  • Puneet Jain
    Puneet Jain Oct 09, 2008

    Alright, Could you please tell me about your computer system, its specification, software as well as hardware. Is the device manager showing any flag there. Since when this problem arised. 
    Have you try to reinstall the printer?

    Let me know in bit more detail so I can fix the problem.

  • Puneet Jain
    Puneet Jain Oct 10, 2008

    please check out the setting for Fax for Long distance dial up. If needed reinstall the printer. Let me know the status after this.

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SOURCE: dell924 all in one

got your e-mail asking me to post how i fixed my 924 printer. well you post how you wpuld have fix it then ill post mine

Posted on Oct 04, 2008

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2 Answers

Do I have to dial 9-1 before the area code when faxing?


Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

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I can fax to local numbers but not to long distance numbers. Phone company has no clue.


Your problem is how you have set up your long distance carrier. You may not be able to use your fax if you must first go through a phone card system. However, sometimes you can use enough pauses in your fax dialing to get through it. If your long distance carrier is your local phone company, they SHOULD be able to tell you how to dial.

Oct 12, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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Phone dialup-local phone service


You do not need a dial-up internet connection to use fax. All you need is a working phone line. Beyond that it works like a phone call (think of it as one fax machine calling another fax machine), so if your plan allows you to call locally only, then you can only fax locally as well. If you try to fax long distance, it may or may not work based on whether you can make a long distance phone call. Also, you will be charged for long distance calls if you fax long distance. These fees have nothing to do with Lexmark or whatever brand your fax machine is, it is the phone company that will charge you.

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Can't fax


Can you send faxes to a local number? If you can the problem is likely to be that there is no long distance carrier set up for your new VOIP service. You could also try using a regular telephone connected to the same jack as the fax uses to try dialing a long distance number, this may give you a hint as to what's wrong. You should also contact Comcast tech support about this problem, the VOIP box may not be properly configured for long distance service.

Carl

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1 Answer

I have a lexmark x4270. Having problem sending fax. Sending local number, it's OK, but sending a different area code, it uses the local area code then the first 7 number of that number. Because someone...


Hi zoaj,

More then likely you have the fax set up to USE A DIALING PREFIX.

Therefore it is automatically doing this, regardless of what you input.

Follow the proceedure below ( which comes directly from the users manual for your printer type ) to change this. Delete the " USE A DIALING PREFIX " information.

once that is done, it will no longer automatically add the prefix for you. :)

I have BOLDED the relevant information below that pertains to this.

Please take a moment to evaluate my solution. Your appropriate rating of my solution would be greatly appreciated.

Thank you,

Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings. When you save these settings, they apply to every fax you send or receive. You can also use this utility to create and edit your speed dial list.
  • Click Start onestep.gif Programs onestep.gif Lexmark 4200 Series onestep.gif Fax Setup Utility.
  • From Lexmark All-In-One Center All-In-One Main Page, click Fax Setup Utility.
  • faxsetu.jpg
The following table describes the Fax Setup Utility tabs:
On this tab:
You can:
Send
  • Enter your name and fax number.
  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Choose whether to use error correction.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report.
Receive
  • Choose whether you want to print a footer (date, time, and page number) on each page.
  • Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper.
  • Select whether you want to forward a fax or print it, and then forward it.
Connection/Dialing
  • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Select the phone line format you want to use (Pulse, Touch-tone, Behind a PBX).
  • Enter a dialing prefix.
  • Choose how (manually, if fax tones are detected, or after a certain amount of rings) you want to answer incoming calls.
  • Select a distinctive ring.
Speed Dial
Add to, create, or edit the speed dial list.
Group Speed Dial
Create a group number and name, and then add phone numbers to the group.

Oct 11, 2008 | Lexmark Printers & Copiers

1 Answer

Dell924 all in one


got your e-mail asking me to post how i fixed my 924 printer. well you post how you wpuld have fix it then ill post mine

Oct 03, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

I can't send faxes aut of my phone area.


there is no problem unless you do not have long distance you can only send a fax to a non local number if have long distance without it your not going to go far

Jun 30, 2008 | Brother MultiFunction Center MFC-440CN...

3 Answers

Using a calling card for a long distance fax


It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use Onesuite.com calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

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2 Answers

Faxing Long Distance


Hi,

To my knowledge, if the unit can send a fax message to another fax machine then it is safe to assume that there is nothing wrong with the fax.

Perhaps your problem may be more related to the type of phone subscription that you may have. Some phone providers have subscription for local calls only and restricted long distance. Alternately, there are some phones that would need a series of numbers to be pre-dialed before long distance access is granted.

Pls check with your local phone company. Additionally, you can try by calling long distance using your regular phone and see if it works. If it does, then long distance restrictions has been imposed/enabled in your Canon 3300. The procedures are better explained in the users manual. A copy of the user's manual for Mac users is here, all other downloads including those for Windows, is here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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