Question about Dell 924 All-in-One InkJet Printer

1 Answer

Long distance faxing

Cant fax long distance but local will go, do i have a setup problem

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  • winniechuck Oct 09, 2008

    ok once again i have called the phone company again and my phone line has nothing to do with the problem im having.... both dell and verizon have told me to look to see if i have everything loaded rite in my computer for my fax

  • msmaniac May 11, 2010

    Hello winniechuck
    Does your telephone line have long distance call support? You can send long distance faxes only if long distance call support is enabled on your telephone line.
    Let us know if further assistance is required.

    thx



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  • Master
  • 558 Answers

Check out first with your Telephone services, and then since it take time for fax for a long distance so wait for 10 minute to complete a page.

Also read the useful information for setting from Dell Website:

How To send Fax

Let me know if I can assist you further.

Regards
Ellin

Posted on Oct 06, 2008

  • Puneet Jain
    Puneet Jain Oct 09, 2008

    Alright, Could you please tell me about your computer system, its specification, software as well as hardware. Is the device manager showing any flag there. Since when this problem arised. 
    Have you try to reinstall the printer?

    Let me know in bit more detail so I can fix the problem.

  • Puneet Jain
    Puneet Jain Oct 10, 2008

    please check out the setting for Fax for Long distance dial up. If needed reinstall the printer. Let me know the status after this.

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SOURCE: dell924 all in one

got your e-mail asking me to post how i fixed my 924 printer. well you post how you wpuld have fix it then ill post mine

Posted on Oct 04, 2008

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Hi,

To my knowledge, if the unit can send a fax message to another fax machine then it is safe to assume that there is nothing wrong with the fax.

Perhaps your problem may be more related to the type of phone subscription that you may have. Some phone providers have subscription for local calls only and restricted long distance. Alternately, there are some phones that would need a series of numbers to be pre-dialed before long distance access is granted.

Pls check with your local phone company. Additionally, you can try by calling long distance using your regular phone and see if it works. If it does, then long distance restrictions has been imposed/enabled in your Canon 3300. The procedures are better explained in the users manual. A copy of the user's manual for Mac users is here, all other downloads including those for Windows, is here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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