I CAN PRINT TEST PAGE BUT WHEN I PRINT A DOCUMENT I CAN HEAR IT PRINTING BUT NOTHING IS ON THE PAGE.

How to use the solutions in this document To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Print a self-test page Follow these steps to print a self-test report.

1. Load plain paper in the paper tray.
2. Press the Power button ( ) to turn on the product.
3. Press and hold the Power button ( ).
4. Press the Resume button ( ) four times. The self-test page prints.

IMPORTANT : Try to print a self-test report after every solution even if the solution resolves the issue.

IF the Kodak AiO printer is printing partial ther are two main device of the printer that have issue on the scanner [where you put the document for copying] or the printhead of the printer.
Step that you can do
1. Try to print a test page in this way you can check if the printer prints whole page. How to print test page press copy button and photo button on the printer for atleast 10 sec. or until the printer starts printing. Reminder Test page doesn't need a document on the scanner glass. It will print an advertising doc for the printer. Now if the test page is half/partial it is the printhead that has an issue. If it print the whole page it is the scanner that has issue contact kodak for printer repair
2.Clean the printhead twice and reseat the printhead it
How: press menu button then select clean printhead then select basic/deep clean. To reseat printhead open the printer access door; remove the ink cartridges; remove the printhead; close the printer access door then open the printer access door insert the printhead then the ink cartridges.
3. Try to print again [For futher support call Kodak support line at 1 800 421 6699]

hi jcruisedirec

Test print shows that there is no problem with he printer.
Do this:

Type just one or two words in a new document and try to print. Before printing, look at the print setup and make sure you have the correct printer name selected.
Also when you go to print, there are few options like:

• Print All
• Current page
• Pages
• Selection

If you attempt to print "selection" without actually selecting a certain portion of the document, you get blank page.
So first check that the correct name of the printer is selected.
Then test printing one page
Hope this will help you. Good luck.
If you find this helpful, please give a rating
luciana44

set as default printer

ok what should do is when you finish printing one page wait for some few mins before printing another page ok. that could help or unistall and reinstall your printer again and apply this method i just showed you. thanks

please reinstall the printer drivers 

you are in fax mode

A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

Please print a self test page by following steps. Check all the colors printed perfectly.

1. Press Setup on the All-in-One and press arrow keys to select Print report menu and then Press Ok.
2. Then press Ok again to print a test page from the All-in-One.


Let me k now from which appllicaiton you are trying to print. Let me know if you are able to print normal text documents also color documents or not. Need a description of the issue.

Thanks