Question about E-Machines eMachines Desktop PC

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E-machine W6409 When my son turns the monitor on, it says "frequency out of range". We've tried resetting. We've upluged and pluged back in after 2 minutes and still the same thing. My son is autistic and uses his computer mostly for music and watching movies. Please help!

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  • spikette51 Oct 03, 2008

    When I shut down and turn back on, monitor says e-machine. Then VGA comes up. Then the windows startup flashes and goes blank except for the Frequency Out Of Range. To answer your question. bluegreenash...your solution looks very helpful but I am a dork with big D, and have no idea how to do a safe mode start, but i'll look it up and try it. Thanks so much!!!!!

  • spikette51 Oct 03, 2008

    Thank You. Got it into safe mode and goes blank at windows startup and "frequency Out Of Range" comes up again. re-boot and even tried last known good configuration (your most recent settings that worked) and that didn't work. got to the windows startup for like 8 sec, the screen went black and the frequency thing. maybe the VGA card is bad? *scratching eyeballs out* Then there is the 9500+ songs he has in there.aaarrrggggg! Well I tried.

  • spikette51 Oct 04, 2008

    I'll do the switch thing on my computer. If it's the computer, i'll just get another one from Newegg. Thanks so much for all your help.

  • Taylor Ray Feb 21, 2009

    ill be using my e machine and then out of the blue the screen goes blkank then say frequency out of range and i have to resart the computer to fix it

  • martinezm713 Feb 21, 2010

    Well guys I have an E machine W6409 ans i have been having a problem with it it seems when i turn on the computer it gives the emachine logo the it gives me the RGB No Signal then the screen turns off as for the PC you can hear the fan just going it never shuts down NEED Help i check the monitor with my laptop and i know it works so any suggestions would gladly help

  • Cason Ramos May 11, 2010

    If you shut down and turn the PC back on, does the monitor display anything as the computer is booting up?



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When your system beging to boot up, start pressing the F8 button when you see the white text on the screen. You should see a menu with an option to boot into Safe Mode. Then follow the instructions provided by bluegreenash.

Posted on Oct 03, 2008

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The PC has been set to use an invalid display resolution,

to rectify this boot PC into safe mode, right click on the desktop (not on an icon) select properties
select the tab for settings, and choose the display resolution 640x480,

then reboot pc into normal mode, then using the same process above , select a more appropriate resolution for your display (remembering to also turn up the colour setting to at least 32 bit)

Posted on Oct 03, 2008

  • Gareth Cockram
    Gareth Cockram Oct 03, 2008

    hmmm, it should work in safe mode.........unfortunately without another monitor (or PC) to test it is impossible to verify if it is the monitor or the pc at fault.... that is the next thing to check

    either Test PC by connecting a different monitor


    Test Monitor by connecting it to another PC

    from these tests you should be able to discover which is faulty.

  • Gareth Cockram
    Gareth Cockram Oct 04, 2008

    you won't need to replace the whole computer if it is the PC at fault, just the graphics card

    you will most likely need this info to replace your graphics card (see section on compatibility)



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