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Toshiba satellite touchpad & keyboard stopped working

My laptop touchpad & keyboard stopped working so i wiped it and put xp back on and it still doesn't work, if i go into bios and disable pointer device the keyboard works in xp, usb mouse works. but now i cant even find my touchpad in windows and i dont know what i can do to fix the problem

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  • howden19 Oct 03, 2008

    Toshiba Satellite 1410-401 the keyboard works in bios, it only works in xp if i disable internal pointer device in bios. in mouse properties there is no sign of a touchpad, the keyboard and mouse just suddenly stopped working

  • howden19 Oct 03, 2008

    yes i opened it up to replace a hinge before it stopped working but it worked for a bit after i put it back together and have checked again to see if there was any loose conections. when i took it apart there were two wires a black and a white that looked loose but when i looked at them i could not find anywhere that they could have come from and looking at them closer they had tiny little thins on the end that looked like sensors of some thought, they were not near the touchpad. yes a usb mouse works

  • howden19 Oct 03, 2008

    i have not noticed anything else wrong apart from windows cant find pci modem driver

  • howden19 Oct 03, 2008

    Hi, Thanks, before i read this i solved it, it was the touchpad that had come loose without me relising TWICE. Those wires go upto screen i think, will check out the link you left below but i wasn't aware this had a wifi card or dont think it does as i been using wifi adapter. Thanks again.

  • howden19 Oct 03, 2008

    Hi, your right about the black & white wires, I just checked, its got no wifi card but they were taped down there and when opened they came out inside and thats why i didnt know where they had come from. thanks for the links, wish i had them a few days ago, i couldn't find any. when i opened it i didn't know which way to do it so i just unscrewed everything, it took a long time to put back together though, but didnt touch the touchpad conection at all.



  • Anonymous Oct 30, 2008


  • Anonymous Jan 11, 2009

    My touchpad is not working. Some of the control keys (fn keys) don`t work too. I have formated the computer, put the drivers and i still can`t use the touchpad. Help me please.

  • Anonymous Mar 22, 2014

    some of the letter on my keyboard stopped working, nothing was split on the keyboard they just randomly stopping working.


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As I understand your keyboard is now working and your usb mouse. But the touchpad does not work.

Have you or someone opened up your laptop recently? If so it is possible the touchpad was not connected properly.

Can you please post the exact name of your laptop. I'll see what else I can figure out for you.

Posted on Oct 03, 2008

  • CheTzu
    CheTzu Oct 03, 2008

    Was your laptop opened recently by you or any one else? I recently had the same problem and it was fixed by readjusting a connector inside. So please let me know if you had opened it up recently.

    Does your usb mouse still work?

    And have you noticed anything else not working on your laptop like lights that used to be on or blink, etc?

  • CheTzu
    CheTzu Oct 03, 2008

    Ok we might be getting closer to a solution.

    If your interested on how to dismantle go here.

    Its not your laptop but its from the same 1410/1415 series so it wont be that different. That website is your friend right now.

    If you take a look at step 4 you will see that those two black and white cables belong to your wifi card.

    Does your wifi work?

    If you look at step 13 you will see the wires that connect to the touchpad.

    Double make sure that it is all good. I know its frustrating but it
    might be the source of the problem. Let me know how it goes and good


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