I have an oblong shape with grey top boarder, four squares made up of blue and green squares, first square large and yellow square on the botton on right side. This is blocking the screen and I am not able to read or see what is behind it and don't know how to get rid of it. Please help
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This is common with wide screens and the screen resolution needs to be adjusted to keep the correct aspect ratio.
My method, open MS Word - new document then Click on Insert - Picture - Autoshape and select a circle and place this shape in the document. Then if you wish to make the shape larger, then hold down the Shift key and drag the corner box to make the shape larger. NOTE by holding down the Shift key, the circle will keep its shape and not distort.
Now Click on Control panel - Display - Settings and adjust the screen resolution and then view the Word doc with the circle, if it is not a perfect circle then, adjust the screen resolution again until you see a perfect circle. I suggest you start at the highest resolution that suits you and work down.
it's in a self Diagnostic test mode.
check to see if the colors are moving in a square arond the monitor and if there is any writing on the screen.
Make sure the wire from the monitor to the computer are plugged in properly- Reseat them. Take them out and place them gently back in. The wires should be snug not tight. they should not fall out by themselves.
check to see if you have a secondary video output from your monitor and if so attempt that connection as well. The computer will normally self recognize an output and a modern monitor will under normal circumstances project an input.
You can adjust the keystone of the monitor.. this will remove the trapezoidal shape and square up the image to the monitor. Check on the monitor for the menu controls and you should be able to find the keystone adjustments... allows you to adjust the upper width, lower width, etc...
There are some that say sending strong images that change from to color to color can help unstick them, but I say only dissassembly and cleaning of the contacts (there should be 2 ribbon cables, one for top, one for side) that probably got dust in it. Call it in under warranty if at all possible.
hi, ya had solved this issue many times, the problem is with the switches on the monitor, you will have to clean it or replace it, sometimes a mild hot air blower on the control pannel also helps. but be careful not to over heat the screen, for all this you will have to open the monitor cover to access this switches.. let me know