Question about Dell 926 All-In-One InkJet Printer

1 Answer

Paper jam/feed problem

My printer worked perfectly when i first got it but is recently playing up. it can't seem to feed in paper by itself, i almost have to physically shove paper down into the printer for it to pick up the paper sheet and print. when it does print, it comes out skewed. it frequently tells me there is a paper jam when there clearly isnt. help!

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  • bitchassfuck Oct 05, 2008

    > : (

  • hmancill Oct 09, 2008

    not feeding, makes buzzing noise then says load paper, but nothing happens

  • jeannie_12 Oct 23, 2008

    I have the same exact problem with my old one so I purchased another one, same brand and model and after hooking it up and installing it it did the exact same thing. I literally have to feed the paper manually. It won't work for teh photo paper either. Now Dell says they are going to send me another one but I have to wait until ownership is transfered to my name because I bought it off ebay. That is going to take 10-15 days. Plz help I can' wait that long. :(

  • Anonymous Nov 02, 2008

    paper

  • Anonymous Nov 12, 2008

    Same thing. It did help, a little bit, to perform the alignment test in the maintenance.



  • Anonymous Dec 07, 2008

    Me too

  • sparkled777 Dec 18, 2008

    I had the false paper jam notice on the 924, so i bought a new 926 about 4 months ago now all of a sudden the same thing with the new one. I don't know what to do now.....

  • Anonymous Jan 17, 2009

    My paper won't feed at all no matter how many sheets are in it or how I push it. It gets about halfway in, then goes all crooked and stops. Then the printer says there is no paper in it.

  • Anonymous Feb 09, 2009

    same thing is going on with mine

  • Anonymous Feb 09, 2009

    The paper won't feed by itself. You have to jam the paper down for it to pick up

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Ok i have the freakin same problem and the only i have in mind is that GET A NEW ONE printers are **** these days, makes me wana throw them out of the window lol but if ya need to print something important i suggest u go to the library ahh w,e....

Posted on Oct 05, 2008

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My printer isnt feeding paper and it has plenty in the shoot


You may have a piece of paper jammed somewhere, open inspection hatches and check

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Hi when you switch it on have you tried holding down the on off button for about 10 seconds as this often resets most printers.
Also when you sya thier is no paper jammed in printer are you absolutely sure their is not even i tiny bit of paper still stuck as it only takes a tiny bit of paper to make this message appear.
If you are confident in removing the paper feed witch is difficult to do as you need to make sure it goes back perfect as if it isnt the paper wont feed.
Alot of people say their is no paper jammedand they call somebody out to repair the printer and they get charged a fortune for removing a tiny bit of paper.
If holding the button down dont work then try switching the plug on whilst holding down the on off button let me know how you get on ok

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The fuser is the problem. Most likely the fuser will need to be rebuilt or replaced.
Google a business called The Parts Drop. they have either the parts or the unit.
You may just have to take the fuser out and remove a badly jammed piece of paper in that module.
Shut the machine off for a half an hour. Remove the back cover. You will then see on the left side a black plastic bracket with 3 plugs on it. Disconnect those 3 plugs. Then open the right side door and toward the top is the fuser. It has yellow caution HOT labels on it. There are 2 silver phillips screws holding it in. Remove the screws and then remove the fuser unit and see if there is a paper in there. There are 2 screws that you can remove and the fuser will kind of fold open to inspect for bent fingers or one out of place.

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The paper is not feeding through. it is getting caught on one side, then jamming


the roller on one side isn't picking the paper while the one on the other side is. Hwnce the uneven pull on the paper force the paper sideways and then jams.

This is usually caused by dust in the interior of the printer so try this:-

This is sort of scenario could be caused by dust inside the printer. Dust prevents the rollers from having a firm grip on the paper while picking paper. When one roller has a firm grip and rolls the paper well while the other doesn’t, jam/crumpling results. So I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front; if you have a blower please use it as well). This, if properly done should do it. Brush especially the rollers etc.

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Your paper feder belt has ink on it and will not feed the paper. Remove the rubber belt and clean it good and clean and use compressed air on the printer tray area. If this does not work open the front feeder tray and set your computer to print from it. After about 500 copys it will normally have c leaned itself and be ready to feed from the main roller.

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Please give me the name of a printer that WORKS with writing checks in Quicken using Windows Vista 64. My HP all in one does not - printer jams every time.


HP will work. The jam is a paper problem not a hardware or software issue. Try line feeds without printing. HP also makes the best printer paper so don't skimp on that. Moisture in the paper is the most common paper jam problem aside from debris getting into the rollers. If line feed fails then physically inspect the whole paper path. I have Canon, Epson, Dell, HP and Lexmark printers with Quickbooks Pro. They all work. Paper is your problem barring a banana falling into the rollers. Never leave paper in a printer for a long time as it will stick to itself. Steve

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1 Answer

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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it maybe one of the feed wheels are jammed, if you can get it apart then have a look at the gears and wheels, there maybe something jamming the wheel itself.

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