Question about Norton Internet Security 2005 (37648246941) for PC

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I got a message from Norton saying that my subscription has expired. I complestely restored my computer and my subscription is not up.

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  • 78 Answers

You need to contact norton and manually update the Antivirus through interent.
Good Luck
Was I helpful enough?

Posted on Nov 09, 2008

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I paid for it and have a product key. Norton says it is invalid.


If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.

If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
http://www.MyNortonAccount.com
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.


I hope this is helpful.

Mar 21, 2010 | Symantec Norton Internet Security 2009

1 Answer

I keep getting a message saying my account and protection has expired


Hi,
It means that you have to renew your subscription to Norton anti virus.
Otherwise, if you don't want to pay, uninstall norton completely and then install AVG anti virus which has a free version.

Mar 03, 2010 | Symantec Norton Internet Security 2009

1 Answer

I renewed my subscription. I was sent a key code. I typed in the Key Code and I get a window that says the code is invalid. I did thjis several times, typing and cuttting and pasting....


1
Start your Norton product.
2
Do one of the following depending on your Norton product:
  • For Norton 360: Click My Account, and in the My Account window, clickRenew Subscription.
  • For Norton 2010 products: On the top right-corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
  • For Norton 2009 products: On the top right-corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
  • For Norton 2008 products: On the bottom-left corner, click Subscription.
  • For Norton 2007 products: On the product tab, click Support, and then clickSubscription.
  • For Norton 2006 products: On the Help & Support menu, click Subscription.
3
Click I have already purchased a subscription, check my subscription status
.
4
Click Next.
5
Click Next.
Your Norton product checks your subscription status. This could take a minute or two.
6
Read the information in the Status check panel, and then click Finish.
Your subscription expiration date should now be correct.

Feb 09, 2010 | Symantec Norton 360 Version 3.0 Full...

1 Answer

Bought the anti-virus program, but it isn't installed


there should be a product key in the package you bought.. no don't post it here... enter that key when you install the program.. that should renew your subscription

Mar 06, 2009 | Symantec Norton AntiVirus 2009 - 3 User...

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Computers & Internet

2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | Computers & Internet

2 Answers

Norton renewal subscription


the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.

my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.

Aug 25, 2008 | Microsoft Windows Vista Ultimate Edition

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