Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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SanDisk Cruzer® Micro 2GB WON'T Download pictures

I copied pics from my daughter's computer on to my SanDisk Cruzer® Micro 2GB SDCZ6-2048-A11 last month. I then deleted them from my camera. I need these photos. When I plug it into the USB port, my Adobe Photoshop opens up and looks like it is going to download them. I can see thumbnails of the photos (400 of them). But when I click on the "Get Photos" box it only downloaded 10 photos, and then gives me this error message:

"Cannot obtain all files from this device. Please ensure that the device is connected properly, or the battery is charged. The files that have been obtained till now will be sent to Adobe Photoshop"

If I let my camera wizard open it, then choose copy to my computer, I get another error message that says:

"The Current picture could not be copied. To copy this picture click "try again", to skip this picture and copy the rest of the pictures, click "Skip"
to cancel, click "Cancel".

If I choose try again, if fails. If I choose Skip, it just goes through all the photos with the same error, then it closes out.

HELP!! I really need the pics on this flash drive for work!! Please give me step by step instructions to solve this problem. The computer that I copied the pics from is in Colorado and I am in Utah!

Thanks so much!!

Posted by on

  • Peter Clark
    Peter Clark Oct 21, 2008

    I save pictures to the flash drive and they are recognosed by the computer and I can both see them and print them. I took the drive to Asda to get the pictures printed and their machine tells me that there are no pictures on it. I copied the same folder of pictures to a CD and that was recognised Ok. I have freformatted the drive and copied the folder to it using Roxio, drag and drop and "send to" all have the same result. Can you suggest where I am going wrong. Word and Publisher files work Ok.

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Try using Windows Explorer to copy them. I'll try to help you out.

When you plug the drive in and a window pops up, select "Open folder to view files using Windows Explorer". If they show up in the right pane as thumbnails, select View>Details from the menu at the top.

Left click the top picture, then scroll all the way down to the bottom. Press and hold the <Shift> key, then left click the last picture in the list. This should highlight all the files.

Right click on any of the pics, then go down to "Send to...". This opens several choices, but you probably should choose "My Documents". This will copy all of your pics into your My Documents folder.

Once you get them there you can move them to your My Pictures folder in much the same way.

Posted on Oct 16, 2008

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