Question about JVC Cameras

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Video recorder has no power to it when disconnected from ac adapter, even with new battery

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  • stephanie824 Oct 03, 2008

    tried alcohol and cotton, did not help

  • stephanie824 Oct 03, 2008

    I'm sorry, not sure what the inter fuse is, I know very little!!

  • stephanie824 Oct 03, 2008

    I do get power with ac adaptor

  • stephanie824 Oct 03, 2008

    It is a JVC camcorder GZ-MG27u

  • stephanie824 Oct 03, 2008

    I was trying to find local, my daughter was accepted for a make a wish trip, we fly out Sat. in a.m. we'll be going to Florida and wanted to capture it, just getting kinda desperate, we just though it needed a new battery, went thru 3 websites before we got them shipped out to us today.

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5 Answers

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If you do get power from the AC adapter then the possible cause of the issue is the charger-port-to-battery circuit. if you have a volt meter, plug the charger to the camera and an outlet, let the volt meter touch the battery terminals left and right, and see if you will get power.

if yes, then just leave the battery charging, new batteries may require longer time to be charged.

if no power, then this means that there is a possible port on the camer'as DC-in port or the circuit going to the camera.

hope this helps, if you have other questions just let us know

Posted on Oct 03, 2008

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First of all what is the exact model of the camera and how long have you owned the camera? Do not request more assistance until I have properly assisted you. Once I have more information I will be happy to assist you further.
Thanks,
Lee

Posted on Oct 03, 2008

  • Lee A.
    Lee A. Oct 03, 2008

    http://maps.jvc.com/cAscList/
    follow this link to locate the nearest service center. It is an internal problem that is not user serviceable. If you still need any assistance let me know. Please take a moment to accept and rate my solution accordingly.
    Thanks,
    Lee


  • Lee A.
    Lee A. Oct 03, 2008

    Is there something else you needed assistance with. I can help you find a closer repair shop though it will not be a factory authorized. You should inquire about an estimate first. I would hope you find my information helpful if so it would be appropriate to accept and rate my solution accordingly. I will be glad to assist you with any other issues that come up finding/acquiring service.
    Thanks again,
    Lee


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HI,

Please try connecting the video recorder with ac adapter plugged in.IF you still don't get power then the fault is with circuit inside and will need a physical presence of a tech to fix it

Posted on Oct 03, 2008

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Check the inner fuse.
Replace power supply

Posted on Oct 03, 2008

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Try to clean the battery terminals and the battery metal contacts. Use an alcohol and a cotton buds.

Posted on Oct 03, 2008

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I am unable to get any power


Is the battery good? A open battery will stop power up even with the AC adapter plugged in.

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I can't watch back my recorded cassette, on my camcorder? i'm getting an error message C31 23


Sony is pretty secretive about the :23 code. It can't be found anywhere. However, to service the C:31 code, Sony recommends you do the following:

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
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If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.

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When i put a tape in to watch,or record,the video camera beeps and C:3123 appears i have tried everything


  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
I found many people saying that they had this error and "smacked" the camera... and then it started working. This would tell us that it is a mechanical error... so, at your own risk, if the above steps don't work, I would try smacking it a bit, maybe something mechanical is "stuck".

Mar 01, 2011 | Cameras

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POOR COLOR QUALITY, NO MATTER HOW BRIGHT THE ROOM. SOMETIMES CAMCORDER WILL CATCH THE COLOR, THEN FADE BACK TO DIM LIGHT


I'm sorry that the video quality of the camcorder is poor. Sony camcorders will automatically adjust the shutter speed based on the lighting conditions. When video is being shot in low light situations, the camera will slow the shutter speed. This is normal operation and is not a service issue. To prevent this issue, record video in locations where more light is present.


You may use the White balance feature and check the operation. Refer the page 71 for more information. Refer the URL to download the Operating Guide:

http://www.docs.sony.com/release/DCRDVD105-205-305.pdf

You may also perform a power reset and check.

Performing a manual power reset
  1. Turn off the camcorder.
  2. Disconnect AC power adapter.
  3. Remove the battery pack.
  4. Remove the lithium button-cell battery.
  5. Move the POWER switch to the CAMERA position for 15 seconds.
  6. Move the POWER switch to the OFF position.
  7. Reinsert the lithium button-cell battery.
  8. Reconnect the AC power adapter or reinsert the battery pack.
  9. Turn on the camcorder.

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Sony DCR-TRV17 - In the middle of filming, a flashing yellow square with a yellow light bulb inside the square appears wiht chimes. upper right hand corner is flashing C:21:00. I turned off recorder and...


  1. Turn off the camcorder.
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  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
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I get a error code 30:23 on my HDR HC3 and it won't play or


Sony is pretty secretive about the :23 code. It can't be found anywhere. Sony recommends you do the following:
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  2. Remove the battery or disconnect the AC power adapter for 120 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
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The camcorder has detected an issue that may require a power reset.

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.

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Your battery is probabily uncharged or disconnected. Try taking the battery out and putting it back in. Then charge it (by plugging in the AC adapter) until the green activity light stops flashing. If this does not work, your battery is probabily dead. Did you short it out? Or perhaps it is old. Li-Ion batteries (the kind used in these machines) lose their ability to hold their charge in a few years - even if they're not in use! So, if your battery is 3 or more years old, try considering a new battery.

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