Question about Canon ZR400 Mini DV Digital Camcorder

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Canon ZR400 red internal battery error

The red replace/low internal battery symbol is being displayed on the LCD screen. I have tried replacing it with 2 brand new identical batteries (CR1616) and still have the symbol. At the same time this occurred I can no longer access the menus/volume which could be because it uses the internal battery to "save" information and has now locked them out.

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Just as a follow-up I managed to locate the problem. I opened the camcorder up as it is out of warranty anyways and found that there is a thin flat flexible cable which I will call a ribbon cable that is broken. It connects the main circuit board to the one that holds the external battery and internal battery. I have called Canon to purchase this part (it has a part number etched on it which when you read it off they say it sounds like a legitimate part number) and so far have not been able to get it (they assume it is part of the main circuit board assembly and have not been able to actually locate this part number). As it stands now I know the problem and can not get the part.

Posted on Nov 05, 2008

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Horizontal grey bars on the screen and video output, even on video shot and previously without those bars. This is on the Canon ZR400 Digital Video Camcorder.


This is usually caused by an oxidized or defective Audio/Video drum. Try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be repaired qualified service technician.

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If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Sep 10, 2010 | Canon ZR400 Mini DV Digital Camcorder

1 Answer

Grey line on the screen when playing de video


The head unit that reads the tape is dirty or clogged, or the tape has moisture on it. Try fast forwarding to the end of the tape then rewinding back to the beginning, sometimes this clears the moisture. If that doesn't work try buying a head cleaner from an electronics store and follow the instructions to clean the head. if that doesn't work you need to take it somewhere where they fix cameras or send it in to canon to get fixed. If nothing else works it's most likely a bad head. I have the exact same cam (zr400) and the same thing happened to me but rather than send it in to canon, (who refused to honor their warranty saying it had major sand damage when it never even went outside) i opened it myself and replaced the head with the one from my older zr65 camcorder. It worked flawlessly. Hope this helps -J

Dec 19, 2009 | Canon ZR400 Mini DV Digital Camcorder

1 Answer

My canon zr400 wont turn on


ITs most likely a fuse, unfortunately you can change it or its a son of a gun to change. You can check by removing the motherboard, locate the fuse, they are micro fuses, it either has the letter H or K etched on it, there could be anywhere from 1-5 of those fuses. Check for continuity if that s the problem than replace it, if you cant find a replacement micro fuse than solder over the fuse for continuity...that should make the camcorder power on, but beware once you solder over the fuse- there will be no more current protection for the camcorder. If the fuse is not the problem than it could be a loose circuit...

Feb 22, 2008 | Canon ZR400 Mini DV Digital Camcorder

3 Answers

Flashing red symbol like a bowl crossed out


it means you have no back up battery installed to save time/date info. I know on the GL2 if you open the LCD screen there is another small plastic tab you can open and insert a relatively small battery. Do it and the icon will disappear. Otherwise its no big deal. If you dont need time/date stamps on your tapes then there is no need to install the battery unless you are just annoyed.

Feb 22, 2008 | Canon GL2 Mini DV Digital Camcorder

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Zr400 wont accept cassette


You wont belive this but I found on another site something that actually works. Apparently it's called the "fonzie tap". With the camcorder closed tap the side (quite hard) and try putting the tape in again. Repeat this until it works.

I was all out of solutions so I tried this option last and it actually worked lol.!!!

Jan 17, 2008 | Canon ZR400 Mini DV Digital Camcorder

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