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One burner does not ignite when the others ignite

All top burners are supposed to click or fire when one is turned on, but, after 4 years of successful operation, one burner does not fire anymore.

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  • dickeydue Apr 03, 2009

    hotpoint gas range one of the top burners will not ignite even though it clicks and has a flame rest of burners work fine

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  • 409 Answers

Hi there,

the clicking sound is good, that means that the spark module is working and you have power to the stove. you may have a faulty gas valve or ignitor. most gas ranges have electrodes as ignitors. check the ingitor before you look at anything else.

Posted on Oct 03, 2008

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If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:
  1. Turn you burner to the Lite position:

    If you hear clicking or sparking, go to Step 2.

    If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

  2. Clean the burner and electrode:

    First remove the burner grate, cap, and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try the burner.

    Remove the burner grate, cap, and head. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner, again.

    Check to see if the burner works, If not, then go to Step 3.

  3. Re-assemble - Make sure that each burner top matches its burner bottom. The burner top will lay flat if put on correctly.

    Check to see if the burner works, If not, then go to Step 4.

  4. The spark igniter is operating properly, but the burner is still not lighting. At this point, we would recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

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If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:
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    If you hear clicking or sparking, go to Step 2.

    If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

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    Check to see if the burner works, If not, then go to Step 3.

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