Smartusb56 modem crashes vista home basic when i try to connect to internet
I recently purchased a newer computer (yet to arrive) but i discovered it does not have a dial up modem (dial up only available in my area) so i bought a (supposedly) vista compatable usb modem and am testing it out on my laptop before the new pc arrives.
However after i install the driver (even updated to a newer one), when i try to connect to the internet, i get a blue screen and the system reboots itself. The modem itself plays the dial tone, but none of the connection sounds.
If i leave the line connected, i can hear a message saying "the number you have reached cannot be completed as dialed..."
If i unplug the the line from the modem, the modem eventually shuts off once windows has re-loaded.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Open the cd drive in windows explorer and right click the installer. Click the "compatibility" tab and in the Compatibility mode tab, check the box and select windows vista from the dropdown menu. Click OK and try to install the driver again. If this dosent work, modems are incredibly cheap, you would probably be better off just buying a new one.
if your friend is using a dsl connection,im sure he do have a modem from at&t, if you want to share internet connection,you need to purchased a router,here are some brands of the router that is applicable, linksys,netgear,belkins...once you have the router,you will need to contact AT&T technical support to configure the router to the modem so that you will be able to connect either wirelessly or hardwire connection...
Hi there. Basically what you have been told is correct, the reason is that the modem card is old hardware and the Vista operating system does not support it in the driver cab or even if you do a Microsoft update. Your not probably going to able to get a driver for Vista so there is no point chasing them you would have to go and purchase a Vista compatible PCI modem card for you to get your internet connectivity. If you was using XP there would be a chance you could get a driver for the existing card but the way things stand you have no choice but to purchase a Vista compatible card.
I have purchased recently a USB wireless internet service from forton modem . The USB modem is not working the desktop but when I try to install the USB modem on my computer desktop massage display error 797 Epivally cdma driver not installed Is any component - driver missing on laptop as it was formatted earlier.
you can try the ff:
► double check the wireless if it's enable or disable. click start > start search > windows mobility center > turn the wireless network ON.
1) reinstall the wireless driver of the computer using the driver disc or using the recovery partition....
2) tried to set-up the home wireless conenction in "Home Set-up Wireless Network" and follow the instruction.
3) reseat wireless card if it's reseatable.
4) download the BIOS update using ethernet cable from the pc website support.
3) contact Internet Service Provider.
4) reinstall the windows to the factory condition.
Unplug the plug (from phoneline) on back of USB modem, plug into Zoom router. Plug one end of an ethernet cable into router and one end into your PC. Type http://10.0.0.2 into a web browser (eg. Firefox or Internet explorer) username/password is admin/zoomadsl go to basic setup and input your ISP username and password (the one given to you by your internet provider) under PPP. Click configure my connection. Save changes and then write to flash (both buttons on bottom of page)