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Smartusb56 modem crashes vista home basic when i try to connect to internet

I recently purchased a newer computer (yet to arrive) but i discovered it does not have a dial up modem (dial up only available in my area) so i bought a (supposedly) vista compatable usb modem and am testing it out on my laptop before the new pc arrives.

However after i install the driver (even updated to a newer one), when i try to connect to the internet, i get a blue screen and the system reboots itself. The modem itself plays the dial tone, but none of the connection sounds.

If i leave the line connected, i can hear a message saying "the number you have reached cannot be completed as dialed..."

If i unplug the the line from the modem, the modem eventually shuts off once windows has re-loaded.

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  • fabbbio76 Nov 07, 2008

    the same

  • klayfly Nov 07, 2008

    i had the same problem and i just download drivermax to update the driver than start to work normal. im sorry about my poor english just try drivermax i found on www.baixaki.com.br use google translate for it it's a brazilian website

  • baatjes Jan 31, 2009

    Mine crashes in vista home premium. blue screen - as soon as modem is initialised to connect. hence, not a sound from it - yet.

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NO DIAL TONE SOUND

Posted on Apr 24, 2009

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