Question about RIM BlackBerry Pearl 8100

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No connection Hello..I have blackberry pearl 8130? I think! Bought brand new in April, never had a problem with it. Until...the color on the screen started to get distorted. So brough it in, they replaced with a furbished one and joke...every minute or two...the connection is says radio off. So now i i don't get any messages or emails until i turn it back on. once i do, ..two minutes's off!! anyone experience the same? i have the blackberry internet service..and it never happened with my new one. Should i return again, is it the phone? can this be fixed? plus, it won't let me rename videos or change the tone when i get a text message! Anyone have any answers?? Thanks!!

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Its definately the phone that is faulty. Insist on a replacement because if you brought in a new phone with a fault they chould have replaced it with a new phone not a refurbished model. If they give you any trouble look up the law on this particular subject and you will find that not only is it on your side but they have side-stepped it in their practices. Good luck.

Posted on Oct 03, 2008


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