Are you using Dell Series 21,22 ink cartridges?
Try
Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W PrintersTroubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
If you unplug the printer from the wall and remove the power brick for 60
seconds, this will reset any error messages the printer has. I would then plug
everything back in.
Power on the printer.
Open the printer(with the power on) and take out the Dell Series 21, 22 black
cartridge and then reseat it. I would then take out the color Dell Series 21,
22 ink cartridge and reseat it. Now close the printer and it will print an
alignment page.
Any error messages?
black cartridge = black side(left side) color cartridge = color
side(right side)
photo cartridge = black side(left side) color cartridge = color
side(right side)
Dell Series 21, 22 ink cartridges have a sensor in
them that cannot be reset.
Article on refilling Dell ink
cartridges.
Dell Series 21. 22 ink cartridges can be purchased
at Staples, Walmart or
Dell's
Website.
It's possible to get a Dell Series 21, 22 ink cartridge with a bad sensor. I
would take these back to the place of purchase for a replacement or a
refund.
Rick
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