Question about Datamax M-4208 Thermal Label Printer

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Datamax I-4208 Cutter Fault

When I power the printer on it displays cutter fault. If I go into the setup menu and go to Printer Options and Cutter, it breifly flashes Not Installed and then displays Enabled.

If I send it a print job, it prints but doesn't cut, but it displays Ready after it prints. The monitor shows the status as ready all the time.

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If the cutter cycles on start up up?
if not, check connector(RJ45) underneath platen assy.
I connected the I class should immediately recognize the cutter.
If it does not cut ever, check you format to see if the cutter is turned on in the driver.
I have seen some failures from wear on the bell crank that cycles the cutter.

Posted on Feb 25, 2009

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Posted on Jan 02, 2017

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The Roll Paper button cuts, feeds and returns paper to the printing position when the automatic cutter is used. When held down for three seconds, it reverses the roll paper out of the printer. The cutter can make either one cut precisely between images, two cuts with a margin between images or no cuts. The driver lets you select which method you prefer. The Utility program has an alignment option for the cutter that you should use whenever you reinstall the cutter.
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The following is from the Epson Users Manual:
Troubleshooting
No lights on the control panel
Check the power supply cable connections and the power outlet.
ERROR LED on (not flashing) with no printing
If PAPER OUT is on, the roll paper is not installed or is near the end.
If PAPER OUT is off, the printer cover is not closed properly.
ERROR LED flashing with no printing (and no paper jam)
Printing stops if the head overheats and resumes automatically when it cools.
If overheating is not the cause, turn the printer off, and after 10 seconds, back on.
Removing Jammed Paper
CAUTION:
Do not touch the thermal head because it can be very hot after printing.
1. Turn the printer off and press the cover open button.
2. Remove jammed paper, reinstall the roll, and close the cover.
3. If paper is caught in the cutter and you cannot open the printer cover, open
the cutter cover as shown in illustration J.
4. Turn the knob until you see a triangle in the opening. This returns the cutter
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illustration K.
5. Close the cutter cover.
6. Open the printer cover and remove the jammed paper.
Cleaning the Thermal Head
CAUTION:
After printing, the thermal head can be very hot. Be careful not to touch it and
to let it cool before you clean it. Do not damage the thermal head by touching
it with your fingers or any hard object.
Turn off the printer, open the printer cover, and clean the thermal elements of the
thermal head with a cotton swab moistened with an alcohol solvent (ethanol, or
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Epson recommends cleaning the thermal head periodically (generally every
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It sounds like your print head is overheating. Clean as instructed above.

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I sounds like the cutter is jammed. This most likely was caused by a some tape getting caught in the cutter mechanism or by a build-up of adhesive on the cutter blades. The noise is most likely the cutter trying to actuate and not being able to. The solution is to clean the cutter to remove any debris and adhesive. This is normally done by a service technician and thus requires sending the printer to Brady. You can get faster service that costs less by having the printer cleaned by Graphic Products. They provide a full cleaning and diagnostic service, and can repair many problems. You can contact Graphic Products at 1-888-326-9244. They are also very nice about answering any questions you may have about the GlobalMark.

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Problem: The Printer does not detect the Reverse position of the cutter during initialization.
Either there is a scrap piece of paper obstructing the path of the carriage that houses the cutter blade or more than likely impact on the lower left side of the printer causing a bend in the metal that holds the Reverse switch.
This switch will trigger a sensor telling the printer that the cutter has reached the Reverse position(left side)

The grinding noise is caused by the cutter carriage rubbing on the inner side of the door panel. The door panel shifted inward and is obstructing the path of the cutter blade.

Solution:Replace the door panel and check for damage on the left side of the cutter blade path and bend the metal piece to realign the switch so that the plastic carriage makes contact when reaching the left side. Or replace the whole cutter blade assembly.
Any replacement parts can be ordered from imagingspectrum.com.

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