Question about Datamax M-4208 Thermal Label Printer

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Datamax I-4208 Cutter Fault

When I power the printer on it displays cutter fault. If I go into the setup menu and go to Printer Options and Cutter, it breifly flashes Not Installed and then displays Enabled.

If I send it a print job, it prints but doesn't cut, but it displays Ready after it prints. The monitor shows the status as ready all the time.

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If the cutter cycles on start up up?
if not, check connector(RJ45) underneath platen assy.
I connected the I class should immediately recognize the cutter.
If it does not cut ever, check you format to see if the cutter is turned on in the driver.
I have seen some failures from wear on the bell crank that cycles the cutter.

Posted on Feb 25, 2009

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