Question about Office Equipment & Supplies
When I try to write designs from my reader-writer customizer 2000 it tells me -failed to open serial port,my port is working properly
hi my name is gloria and i was amazed when i found this site and found that i am not alone with this problem.
MY CUSTOMIZER 2000 is doing the same thing. i have tried every thing possible to fix it but to no avail. every thing goes fine untill i click write to scancard and then up comes little box port cannot be found. have checked and tried all ports same thing
I have the same problem with mine. I have tried everything. Baud rate, com port, new cable, asking Janome... nothing works. These boxes are very expensive since Janome has decided not to sell them anymore. :(
Shame on them! We all bought this product and paid a lot of money for them, now we can get no answers to our questions on how to correct this problem, much less any kind of poduct support. I am sorry for venting but I am very frustrated with trying to figure this out for the past year!
I can't afford a new machine... wish I could. Being able to embroider would help our family financially as I did embroider for others. If anyone has any answers to this problem please let all of us know.
Short of finding a company that makes reader writer boxes that would work with the machine I think we are "dead in the water"
Again please forgive this rant.... Just frustrated!!!!!!!
Posted on Sep 14, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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