Question about Office Equipment & Supplies
I had this problem with the same printer and it turns out that some how a screw had dropped in the paper feed. Try feeding an envelope through, left side, right side and center and see if that jams up anywhere. Or just unplug it, turn upside down and shake it. thats what finally worked for me.
Posted on Dec 22, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
This is sort of scenario is usually caused by dust inside the printer. Dust has a way of preventing the sensors from detecting paper. Also it prevents the rollers from having a firm grip on the paper while picking paper. Sometime one side grips well and tries to pick the paper while the other doesn't resulting in a jammed. I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front). If you have a blower you may also use it to blow well into the interior of the printer (If you do not have a blower the brushing will still do if you do it well.) This, if properly done should do it. Brush especially the rollers etc.
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