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I have Gateway MX8715. This morning I tried to turn the laptop on and no power. I tried just the battery and it would not come on. Battery out and AC only. No Power. I have checked to see if there were any known problems with this model. Could it be the AC, Battery, or maybe CMOS battery? I hope it is not the motherboard. It has been getting hot but I got a laptop cooling unit that sits under the laptop. Seemed to help that part. Any ideas? and Where is a realiable yet inexpensive site to order parts? Thanks Erin

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  • eesims59 Oct 03, 2008

    I no longer have the warranty on the laptop. It ended in April.





    To Rody3. I have tried AC without battery and with battery without AC. I have no power at all. No lights. No indication of it powering on.



    Thank you

    Erin

  • Nebby31337
    Nebby31337 May 11, 2010

    Do you still have warranty on your notebook?

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I would suggest getting a universal power adapter like this one:

http://www.mikescomputershop.com/universal-notebook-adapter-p-28.html

be sure to set the power rating to the same volts as your old power adapter.
this will help rule out that as the cause. The next thing to check is the port where the power connection from the ac adapter is made on the notebook it could be faulty which is causing an unstable power connection. The worst case is the power module that is on the motherboard could be toast and you would then need to get a new mainboard for the notebook which will cost you some bucks. At that point just get a new notebook.

hope this helps let me know if not! and please vote!

Posted on Oct 03, 2008

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Try removing the battery and try with just the ac adapter if battery is totally flat can prevent laptop from starting up

Posted on Oct 02, 2008

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Will not power on


MPC has since dissolved, leaving thousands of customers without dedicated support when their Gateway laptop won't start.

Remove the AC adapter from the laptop and attempt to boot the laptop from battery alone. Attempt to turn on the laptop.
Replace the AC adapter and remove the battery from your laptop.
Ensure the adapter is plugged in. Attempt to turn on the laptop.


Disconnect the AC adapter and leave the battery removed from the laptop.
Hold down the power button for 30 seconds.
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Attempt to power on the laptop.
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