Question about Microsoft Multimedia Keyboard/Wireless intelliMouse Explorer K5000001M0300001
We have got a wireless keyboard and mouse, receiver unit 700, which we have for some time and not used for ages. I tried to use it with my new laptop this week and can not get it to work, we have got no instructions or drivers that go with the unit. I have been on your web site to try and download what I need to give me the info to get the unit working, but the web page couldn't find the unit I have. Can you help me.
my email is email@example.com
This sounds like either an IO error or a code 10 or 28 (geek talk for driver failure). You might wanna check out if there are any hardware issue on the keybaord by checking your device manager (right click my computer> Properties> Hardware tab> Device manager button).
If there is a yellow question mark or a exclamation mark, on the section for keybaords, is most probably a hardware or driver issue. You might even have to send it back for servicing.
Alterntively, you also might wanna explore the possibility of the battery running our or being "dead". Sometimes, it these simple things that we over look. Most of the time, these kinda of issues are I/O issues and not associated with the network, but generally with the machine itself.
Hope this helped. If you have any doubts furthermore pertaining to this, do not hesitate to ask me and i shall reply. Thank you.
Posted on Jun 03, 2008
Seems like new batteries did the trick. Should start simple.
But I am not totally convinced. I will keep an eye on it.
Posted on Feb 18, 2009
The MS Keyboards and Mice 700 v2 receiver has a reset Button under the word "Microsoft" press this button and then while its flashing press the connect button under the mouse! ALL Fixed
Posted on May 27, 2009
SOURCE: wireless mouse not functioning
Being a guy, I started years ago rapping things a couple of times to get them to work - until I destroyed an expensive digital camera!
To my surprise however, I gave my MSK1056 a few gentle taps and, voila, it works.
Posted on Jul 17, 2009
press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Posted on Dec 20, 2009
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