Question about Dell 3000cn Color Laser Printer
I replaced the drum cartridge on my dell 3010cn but it is still cutting off and not printing the last few characters on the right side of the page....please help! Do I need some kind of maintenance?
This printer problem is usually fixed by one of the following two solutions.
1) The Cyan cartridge is not seated 100% correctly. If the locking handle is not seated correctly, the printhead is obstructed from properly developing the the black developer at the extream right hand side. When reseated, the light can then see past the handle and place the image properly.
2) The printhead is dirty ( usually toner dust) and needs to be cleaned. To clean the printhead, open the front cover, pull back on the blue handle on the right hand side. This opens the cover to the cleaning wand on the right hand side of the printer. Gently pull the cleaning wand ALL the way out, and then slide back in ALL the way. Do NOT just move the wand back and forth. this will just push the debris around. The wand is designed to move across the printhead in only one direction. When you pull it out to its full extent, it is lifted up so that when you push it back, it is actually above the glass, not on it. When it reaches its full inward position, it drops back down to go over the glass again from left to right.
Make sure that you change this cleaning pad each time you change the imaging unit ( a new pad is included with the new drum).
Important note: If cleaning the printhead works, but then the print fades out again after a short period of usage, a more serious problem exist in which one of the photo developers is leaking. This is not a user replaceable part. The color of the defective developer would correspond to the color of the cleaning pad after cleaning.
Posted on Oct 03, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 17, 2011 | Dell 3010cn Laser Printer
Apr 12, 2010 | Dell 3010cn Laser Printer
Jan 16, 2010 | Dell 3010cn Laser Printer
Mar 29, 2009 | Dell 3010cn Laser Printer
May 15, 2008 | Dell 3010cn Laser Printer
Jan 08, 2008 | Dell 3010cn Laser Printer
548 people viewed this question
Usually answered in minutes!