Question about Apple iPod classic MP3 Player

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Ipod classic 80 GB

Frozen with an apple pic on the screen

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  • Apple Master
  • 13,433 Answers

First thing to try is a reset

To reset your iPod:

  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Posted on Oct 03, 2008

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  • Contributor
  • 50 Answers

Turn the iPod off, then push the menu and the play button as you connect it to the computer. That will force-connect your iPod to the computer so you can restore it. AFter that you should be up and running again. If not you may have a hard drive or hard drive cable issue, there is an iPod repair service that can help you with that or a free ipod repair guide, if you want to do it yourself

Posted on Jan 25, 2009

  • Michael Taylor Jan 25, 2009

    To clarifiy more: you have to hold the menu and the play button simultaneously. Press both of them down, before you plug in the USB cord. When you plug in the cord, keep holding both buttons firmly for about 10seconds as the iPod starts up. If everything goes well, the iPod will switch to a black and white screen with a "do not disconnect" symbol and appear in iTunes to be restored.

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