Question about Andrea NC-7100 Consumer Headset

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Compatibility with Dragon Naturally Speaking

Get a message saying "headset not working properly, volume too low" I find no way to adjust volume of headset.

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This problem was not fixed. Agent gave up on me and disconnected

Posted on Oct 03, 2008

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1 Answer

Plantronic headset has 2 plugs?


The easy way to find out is to plug it in one way while you're wearing the headset, and have the computer make some sound (play a video or something. If it's the correct way, you should hear the sound through the headphones. If not, you won't, so you'll need to plug it in the other way.

When you figure out which is which, make note of it so you'll remember next time.

Jul 29, 2014 | Plantronics Headsets

1 Answer

Windows says volume "too low" for recording dictation


Hi, a simple solution to this would be to buy/install a microphone. Usually there is a 'microphone' already installed on your device but occasionally there isn't. Windows as you might now is not as advanced as apple so problems or 'bugs' are very common. If you have no 'installed' microphone you can easily go to stores such as Target/Walmart/Etc and purchase one. Prices can range from $20-200 but the outcome will be even phenomenal!

Feb 22, 2014 | Plantronics Headsets

1 Answer

Electric shock


Did you ever find an answer to this? We have had a couple of agents have this happen to them also just this week. I would like to know if it's the headset or something else.

Aug 05, 2013 | Logitech Headsets

1 Answer

Sound level is inconsistant in headset. Unable to adjust volume with "rocker" buttons.


The Plantronics 510s system includes the 500A base and the Voyager 510 Bluetooth headset. Number "one" on the lower back of the 500A base is the loudest setting for your listening volume, I would also check to make sure that the compatibility setting on the left side of the 500A base is set to "one", so the number one should be lined up in the 3 o'clock position (which would also be lined up with the ridged area to the right). Number one compatibility setting is the most common setting for most phones. You can also try using the headset with a cell phone to see if the volume adjusts or not, if it still doesn't work properly, maybe the headset is just wearing out. Here is the link for the replacement headset:

http://www.headsetsdirect.com/84321-01-510-replacement-headset.html

Good luck from Headsets Direct - 800-914-7996.

Aug 24, 2011 | Plantronics Voyager 500A Headset

1 Answer

I can hear callers but they cannot hear me. Mute is not engaged,


Please see the link below for the User's Guide.

• Headset is muted. Long press (3 sec.) the volume down button on headset to unmute the microphone. See page 16.
• Improper positioning of voice tube. Try various other positions.
• Voice tube may be clogged. Remove voice tube and test to see if callers can hear you without it. If they can, then replace the clogged voice tube. See page 18.
• Speaking volume is too low. Increase the speaking volume by
adjusting the speaking volume minor adjust buttons on the base unit as described on page 16. If the volume is still too low, select another speaking volume major adjust setting as described on page 16.
• Incorrect configuration dial setting for your phone. Try other
phone configuration dial settings on the base unit. Ensure the
selected number is in line with the position indicator. See page 14.

Plantronics CS70 User's Guide

Good luck from Headsets Direct!

Jul 18, 2011 | Plantronics CS70 Wireless Headset

1 Answer

I have a CS361 plantronics wireless headset and I get alot of echoing when I get calls in and out, and when I call my coworker


Reduce speaking volume by changing the speaking volume
major adjust switch setting. See page 15 in the User's Guide (link below).
• Point microphone towards your chin.
• Listening volume too high on phone. If your phone has a handset
volume control, lower this until the distortion disappears.
• If the distortion is still present, lower the listening volume adjust
button on the headset. If the distortion persists, select another
listening volume major adjust switch setting. See page 14 in User's Guide.
• Base is too close to computer or phone. See page 9 in User's Guide for
proper positioning.

For further help, this is the link for the Plantronics Wireless Headset User's Guide.

Good luck from Headsets Direct!

Apr 19, 2011 | Plantronics CS55 Wireless Headset

1 Answer

Plantronics S11 head set does not work: hooked up properly, but non of the configuration setting yield tone. At one setting, only after the line goes into fast bipping mode (off hook for a long time) I can...


The Plantronics S11 headset system is meant to plug into the handset jack on your phone not the headset jack. Check the connection on the S11 to make sure the handset jack is where it is plugged into at.

Here are a few suggestions from Plantronics if you are not getting a dial tone:

Make sure all cable connections are correct and firmly in place.

Pay special attention that handset cord is properly connected.

Ensure AC power adapter is connected and power is on.
Make sure you have pressed the headset button and the headset indicator is on.

Make sure the telephone handset is off-hook.

Adjust listen volume control.

Adjust the compatibility slide switch.

Ensure that the headset is centered on your ear.

Good luck from Headsets Direct!

Aug 06, 2010 | Plantronics S11 Headset

1 Answer

We are experiencing interference on headsets when


You don't say what kind of interference you are experiencing. If it is humming, adjust the compatibility switch until the sound is clear. If the caller cannot hear your voice, make sure that the mute button is turned off (indicator off). Increase the outgoing volume by adjusting the speak volume. Adjust microphone closer to your mouth. Make sure the telephone handset hook is off the phone. Make sure all cables connections are correct and firmly in place.

Good luck from Headsets Direct!

Aug 12, 2009 | Plantronics (45647-04) for S10, T10, T20...

1 Answer

GN Netcom wireless headset volume adjustment


Transmit volume adjustment
Adjust the volume of transmitted sound according to personal preference.
To adjust the volume:
1. Make a telephone call and ask the person you are calling to assist
you.
2. Press the +/– buttons on the headset simultaneously for 2 seconds.
A beep will indicate when 2 seconds has passed.
3. Adjust the volume level by pressing the + or – button.
4. When the person you are speaking with fi nds the volume of your
voice appropriate, press the +/– buttons simultaneously for 2
seconds. This setting is now stored in the headset.

A Copy of the manual is avaliable at:

http://www.onedirect.es/files/GN%20Netcom-ES/GN%20Netcom%209120%20manual.pdf

You must have Adobe Reader to view it and the instructions are on page PDF page 3 or manual page 6. Adobe Reader is avaliable for download at:

http://www.adobe.com/products/acrobat/readstep2.html

May 21, 2008 | GN Netcom (9120-48) Wireless Headset

1 Answer

Plantronics GN9120 microphone is too quiet for listener


I've had this same probelm and after much pressing of buttons eventualy fixed it by reading the manual... :s

Last page page of Quick Set-Up Guide under "Transmit volume adjustment":

1.) Make call to another phone user to assist.
2.) Press + and - on the headset at the same time.
3.) Adjust volume by pressing either - and +.
4.) Confirm volume with helper.
5.) Wait for 10secs and the settings will store.

May 08, 2008 | GN Netcom GN 9120 Professional Headset

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