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It is possible the water control valve for that dispenser has failed and will not open. This happens a lot for those and the ice maker valves. All you need is the model number for your refrigerator and that will look like this for Kenmore. 213.564897 for example. and I will help you find the correct part number. Sea Breeze
If the light is dimming when you try to get ice (dimming then getting bright in cycles) then thisis a common problem and GE will fix it. The Main circuit board on the back goes bad causing the ice\water dispenser to quit working then eventually the fridge quits cooling. Call 800-386-1215 and tell them the problem. There is a recall for the board