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Re: HP LASERJET 4PLUS
If you are using windows XP here's the process for deleting the jobs in the print que. Click "start" on bottom left on desktop screen of XP. Then hit the "Printers & Faxes" icon. Double click on your printer. When the window opens up highlight the first item on the list and hit delete. The first print job should be clear in a short time. Continue with the next on the list until the print window is clear. Close the window and try printing again.
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1. Reseat the cartridge. Try a new or know good cartridge. If OK, stop.
2. Check the Hi Volt contacts on the cartridge for damage. If the contacts are dirty or damaged, clean the contacts after the repair.(This is especially important if the cartridge is recycled.) If OK, stop.
Before going further, evaluate the cost effectiveness.
This is most likely cased by a dirty paper feed path so it will need cleaning and blowing out. Make sure that all the internal paper guides and separators are free of obstruction. Make sure that the fuser area is clean that the internal paper guides are ll in place and operate freely. Also clean it with a vacuum with a soft haired brush tool to avoid any damage. Also fan the paper before using it and do not overload the print paper tray. Also check that the pick up rollers are not work or contaminated with dirt / debris etc. Also make sure that the print tray is not overloaded and make sure that the paper is not to tightly held by the tray side guide.
to delete the print job.
shut off the printer, disconnect the printer cable to the computer.
go to strat>>printer and faxes.
open the pirnter queue. stop the print job then delete. you may have to restrat the computer.
once the job is deleted, connect the printer cable back to the computer and turn on the printer.