Question about Creative Labs Zen Digital Media Player

1 Answer

Creative zen 4g mp4 player

My mp4 player is stuck on recovery mode with 4 options to screen but none work also have reset but only gos back to this recovery screen

Posted by on

  • how123 Oct 16, 2008

    my creative zen won't display anything on the screen or play music it won't even turn off unless you press the reset button.. Do you know where I should go to let it fix?

  • Anonymous Feb 10, 2009

    it won't play music or turn off. screen just frozen in the "shutting down" mode.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 24 Answers

You should try to charge it or take it back to where you got it from.

Posted on Oct 17, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I turn on my creative mozaic and it goes to a recovery menu.


Support for Zen Mozaic:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

The player entered recovery mode:
Link to this item (Called: Solution ID: 64004):
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=377,e=0000000000459562809,k=9142,sxi=12,case=obj(64004),kb=ww_english_add,varset=ws:http://uk.europe.creative.com

It is possible that the reset pin is stuck/activated and
you pushed on the play/pause button while switching the player on.

A clean up and reboot, in this sequence, will not erase the data on the
player.

Sep 20, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative Zen screen is frozen on ZEN


If you have tried the reset hole on the bottom, try the mp3 player recovery tool here.

Feb 12, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen


First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)

Don't run it just yet!

Now, go into the Zen Micro's Recovery Mode:

1. Take out the battery
2. Press and hold the ON/LOCK button in the ON position (far left) and put the battery back in the player.
3. The player will then switch on - wait until "Recovery Mode" appears on the screen then let go of the ON/LOCK button.

The Recovery Mode options include an option to "Reload Firmware".

Now connect your Zen Micro to your PC and run the Firmware upgrade. Your player should be recognized by the Firmware uploader. If it isn't, then then your player has other damage.

Jan 16, 2009 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Recovery Mode


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Aug 16, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen V Plus MP3


http://serviceman.site88.net/index_files/MP3Players.htm

Aug 03, 2008 | Creative Labs ZEN V Plus MP3 Player

4 Answers

Getting out of recovery mode


The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.

I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.

Jul 02, 2008 | Creative Labs ZEN SLEEK MP3 Player

3 Answers

Creative Zen Touch stuck in "recovery mode"


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen stuck


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs Zen Digital Media Player Logo

Related Topics:

167 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Ekse

Level 3 Expert

13434 Answers

Marvin
Marvin

Level 3 Expert

85161 Answers

Brad Brown

Level 3 Expert

18072 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...